SUPERVISION DISTANCE LEARNING COURSE
- Learn about supervision in the workplace
- Explore opportunities for work and career development
- Enhance your "people management" skills for your job or business
A good supervisor or foreman can make a big difference in any workplace in many ways: improving productivity, job satisfaction, sustainability, staff retention and more. Supervisory skills are an asset in any mediam or large organisation; and and essential for success in any small business. This course teaches you all these things and more.
COURSE STRUCTURE
There are 10 lessons as follows:
1. Introduction - Functions of a supervisor, Organisational structures and heirachy, Bases for organisational structure, Organisational charts, Supervisors responsibilities, How supervisors fit into an organisation, What does a supervisor do.
2. Understanding the work place - Government and private personnel departments, unions; Law and employees, Contracted responsibilities, Discrimination, Liability for staff actions, Workplace elements.
3. Communications and human relations -Influence in the workplace (formal authority, Reward and punishment, Knowledge, Leadership, Power, etc), Familiarity, Managing Aptitude (Status, Prestige, Loyalty, Security, Friendship, Personality, Workload, etc), Good Business Writing, Memoranda, Letters.
4. Motivating employees - Internal Incentives, Environmental Incentives, Practical ways to motivate
5. Organising the work place - Good work habits, Planning a Work schedule, Establishing priorities, Improving results, Project planning and management tools, Organising the work space.
6. Problem solving techniques - Solving problems, Guidelines for making decisions, Types of problem, solvers, Different ways to solve problems, Involving others, A Classic Problem Solving Technique
7. Discipline, complaints and grievances - Levels of discipline (reprimanding, fixing, blame, formal warning, removing privileges, termination of employment, legal action), Increasing self discipline, Introducing change, Giving orders.
8. Interviewing, recruitment, training - Job interviews, Successful interviewing, Resumes/ C.V's, Training Staff, Staff Procedure Documents, Staff contracts,
9. Work place safety -Cost of injury and illness, Duty of Care, Accidents, Managing manual work safely, Protective equipment
10. Dealing with management/worker participation/ report writing/ staff meetings - Purpose of meetings, Leading a meeting, Problems with meetings, Meeting documentation
AIMS
- Explain and create an organisational chart.
- Describe the five basic kinds of Unions.
- Report on what you expect to achieve by practicing good human relations.
- Define objectives, goals, tasks to be achieved.
- Describe what steps should be taken before re organising a section or department?
- Draw up a work area for an office, factory etc.
- Show step by step how you would work through the problem solving technique systematically, in order to determine a good way of dealing with this problem.
- Write a diplomatic letter to a union in response to a complaint.
- Draw up a suitable advertisement for a position of a "Salesperson"
- Explain the methods most frequently used to train new employees.
Supervision -A Key to Success
The key to success of any company or organisation is good management and the key to good management is the Supervisor. Good supervision is, in fact, the single most important factor in the success of any advanced economy.
What are the responsibilities of a supervisor? He or she must be able to:
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communicate with employees,
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give directions,
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dictate letters,
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set production goals and check performances,
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give interviews,
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communicate with other supervisors,
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write reports and read them,
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check mail,
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attend meetings,
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make decisions about new projects,
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decide on promotions and demotions.
The skills needed to handle this array of tasks are ‑
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a) Technical skills,
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b) Human skills,
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c) Conceptual skills.
This course develops your capacity to be a better supervisor in any situation.
As it develops these supervisory skills it does more though. Much of what you learn hear can be applied in any situation throughout life, at a work level, or even in your social life or personal relationships.
This course has been developed and improved over more than 25 years and is an excellent choice of study.
DURATION: 100 hours
How Courses Work
More Information on ACS Distance Education and our courses
What qualification will I achieve for completing this course?
This is an individual module course. The individual module courses are 100 hour long usually and can be taken on their own or as part of a larger program of study. If you wish to take an individual module course as a stand alone course, you can elect to sit an optional exam at the end of it. If you successfully pass the exam and all assignments, you will receive a Statement of Attainment. You can take examinations at a time and location to suit you. If you enrol, you will be sent further information on how to arrange examinations at the end of the course.
If you do not wish to take the exam, you will receive a Course Completion letter when you have passed all assignments. There is an assignment at the end of each lesson. So for example, if an individual module course contains ten lessons, you will need to complete ten assignments. Assignments can be sent to us via email, post or fax. Other qualifications, such as certificates, diplomas etc may require examinations to be taken as part of the overall assessment process. You can find further information on the examinations process by clicking on the “Enrolment” link above.
Who are our tutors?
Our tutors are all highly experienced and professional, knowledgeable in their field of study. We have staff from around the world, enabling us to gain a wide variety of perspectives. We have a school in the UK and in Australia. If you would like to have a look at our tutors, then click on the “The School” in the boxes above and choose “The Staff” option.
Sample Course Notes
Our courses are all written by highly qualified tutors and writers, who also teach on the courses, so know them well. We strive to update our courses and improve them with new information, methods and knowledge on an ongoing basis. If you would like to see examples of some of our courses, then choose the “Enrolment” option above, and then click on “Sample Course Notes”.
What learning method should I choose?
We offer three learning methods – e-learning, correspondence and online. If you are not sure which is the right choose for you, then click on the “Enrolment” box above, then “Learning Methods.”
How Long will it take to complete the course?
This obviously varies from student to student. Some students will have more time for study than others. Some students may work quicker than others, so it is an individual thing. We estimate that most students will take, for example, 4 – 6 months to complete a 100 hour individual module, but we allow up to 12 months for you to complete it.
Longer courses will obviously take longer. You can find more information on the length of time required and so on the “Enrolment” box, then selecting “Terms and Conditions of Enrolment.”
What Do Our Students think of us?
If you would like to read comments from our previous students, then choose the “Enrolment” option above, then “Student Testimonials”.
I don’t think this is the right course for me.
If you’re not sure about this course, then why not look at our wide range of other courses. Click on the “Courses” box above.
You may also wish to design your own course to fit in with exactly what YOU want. To do so, click on the “Enrolment” box, then “Design your Own Course”.
If you would like more advice on a course, then you can contact us and ask a tutor about the courses. You can contact us by calling 0800 328 4723 or +44(0) 384 442752 or emailing info@acsedu.co.uk
Recognition and Accreditation
For more information on our recognition and accreditation, click on “The School”, then “Recognition”.
Who is ACS Distance Education?
If you want to know more about ACS and our history, then please click on “The School”, then “About us.”
