HOSPITALITY CERTIFICATE CORRESPONDENCE COURSE
Learn about the Accomodation Industry, Food Service and other areas of Hospitality
Course Content and Structure To obtain this certificate, you need to complete a total of six modules, spread over 600 hours of study. Three of the modules are compulsory core studies; and the other three are chosen from a range of electives
Core Modules are:
Food & Beverage Management BTR102
Event Management BRE209
Hotel Management BTR202
Elective Modules can be chosen from any of the following:
Bed and Breakfast Management BTR203
Bar Service VTR204
Wedding Planning BTR104
Starting A Small Business VBS101
Human Nutrition 1 BRE102
Human Nutrition II BRE202,
Bush Tucker Plants BHT328
Industry Project BIP000
Core Module Outlines
Food & Beverage Management BTR102
This module has nine lessons as follows:
Human Nutrition
Cooking
Kitchen & Food Management
Planning A Menu
Alcoholic Beverages
Tea, Coffee and Non-Alcoholic Beverages
Scope and Nature Of Catering Services
Personnel Management
Management Of Catering Services
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Event Management BRE209
This has 9 lessons as outlined below:
Scope and Nature of Event Management
Developing the Concept
Physical an Human Resources
Project Logistics
Marketing an Event
Financial Management
Risk Management
Staging the Event
After the Event
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Hotel Management BTR202
This module has nine lessons as follows:
Introduction: Scope and Nature of Hotel Management
Organisation of the Hotel Workplace
Staff Management in Hotels
Control Systems
Front Desk Management (Reception)
Servicing Rooms and General Cleaning
Building and Facility Maintenance
Activities Management
Food Service
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Elective Modules -
Bed and Breakfast Management BTR203
This subject has seven lessons:
Introduction to Management & Marketing
Facilities and Decor
Customer Service
Equipment
Supplying Meals
Food Purchasing
Records and Financial Management
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Bar Service VTR204
This subject has 6 lessons as follows:
Lesson 1 – Introduction, industry orientation, presentation, bar equipment, layout, creating a menu, the law, staff qualities, hygiene and cleaning, dealing with staff, beverage dispensing equipment, glasses.
Lesson 2 – Alcoholic Products – Beer, brewing process, lager, beer mixes, wines, types of wine, storing wines, spirits, liqueurs, aperitifs.
Lesson 3 – Non-Alcoholic Beverages – Coffee, coffee blend, coffee grinding, coffee variations, tea, speciality tea, herbal tea, spiced teas, storing teas, brewing tea, water.
Lesson 4 – Service Procedures – Dealing with customers, addressing customers, during service, recording, waiting, carrying plates, using a service plate, carrying glasses, carrying trays, handling food, guidelines for maintaining hygiene, money issues, using a cash register, accounts, tipping, refusing service, understanding substance abuse disorders, alcohol abuse.
Lesson 5 – Mixing Drinks – Cocktails, mixing cocktails, bar flairing, terminology, general hints, measures, liqueur coffees.
Lesson 6 – Wine – Wine selection, wine presentation, opening wine, serving wine, wine grapes, grape varieties, beverage list, serving temperatures.
Lesson 7 – Bar Service and Problem Based Learning Project – In this lesson, students are required to carry out a project to develop a new and innovative bar service.
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Wedding Planning BTR104
There are 9 lessons in this course:
Introduction: Covers the nature, scope, opportunities and options available when planning a wedding. Looks at different types of weddings, understanding ceremonies (different religions, celebrants etc), receptions and working with wedding photographers, reception centres, churches etc.
Planning: Choosing locations, services, products to use from reception centres, rings, the church or venue, catering and flowers. Also covers themed weddings, destination weddings and off-beat weddings.
Managing People: Handling different personalities and the role of different members of the party.
Managing Locations: Reception, Church, Photo Shoot Location, Pre Wedding Hen/Stag Parties etc.
Managing the Programme: Arrivals, Departures, Ceremonies, Speeches, Entertainment, Eating, Drinking, Dancing etc.
Other Issues: Photography, Video, Flowers, Clothing, The Beautician, Invitations, Stationery, Gifts etc.
Managing the Client: Interviewing a Client, Facilitating a Plan, Budgeting, Establishing a Contract; Management Techniques, Flow Charts, Check Lists, Schedules.
Managing the Wedding Day: Planning for Contingencies.
Operating a Wedding Business: Naming your business, dreaming up the plan, designing a web page. Advertising, PR, Costing Structures, Finance, Contracts, Insurance, Starting a Business, Cancellation Policies, Industry Associations, Building Relationships with Service Providers.
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Starting A Small Business VBS101
The course covers all the basics to plan a business and start its first steps. It contains and explain what are the elements associated with profitability and business success.
COURSE STRUCTURE There are 12 lessons in the course are:
Introduction to Small Business Types of business and communication, types of language, office equipment.
The Business World Consultancy services, law and business, the landscape industry, business letters, communication systems.
Your alternatives - different types of ventures Buying and starting a business.
Marketing What is involved in marketing, advertising, selling, communication.
Planning Organising and planning to ensure the success of the business.
Basic Bookkeeping Financial statements, balance sheet, profit and loss statement,insurance.
Sales Methods Selling, sales method, telephone canvassing.
Budgeting Assets and liabilities.
Developing a 12 month business plan Protection, planning and production.
Implementing a business plan Communication with employees, planning the development of the business.
Reviewing progress in a new business Research, evaluate and decide on business plan updates.
Improving profitability Increase profit and reduce expenditure.
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Human Nutrition 1 BRE102
The nine lessons are as follows:
Introduction to Nutrition
The Digestive System
Absorption & Enzymes
Energy Value and Foods
Carbohydrates and Fats
Proteins
Vitamins and Minerals
Water
Nutrient Disorders
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Human Nutrition II BRE202,
There are eight lessons in this course, each requiring about 12 hours work by the student. Emphasis is placed on understanding the body, the food we eat & it's affects, our mental, emotional health (state of mind), and physical health.
The content of each of the eight lessons is as outlined below:‑
Cooking And Its Affect On Nutrition
Food Processing And Its Affect On Nutrition
Recommended Daily Intake Of Nutrients
Vitamins
Minerals
Planning A Balanced Diet
Assessing Nutritional Status And Needs
Timing Of Meals, And Needs For Special Groups
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Bush Tucker Plants BHT328
There are 8 lessons in this course:
Introduction
Growing
Gathering
Nuts and Seeds
Vegetables
Fruits
Flavourings, Teas, Essences
Using Bush Tucker Plants
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Industry Project BIP000 - This can be either work experience or some other form of learning which involves intimate contact with the industry.
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Sample Course Notes
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