COUNSELLING SKILLS l BPS109

   

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Home Study - Counselling Skills Training

ACS Graduate comments: "This course has been extremely valuable to me as throughout those 5 months my friends all seemed to go through some crisis or other. I have learned so much that I could put into practice and from the responses I have had, it's been very positive. Tutor feedback was fantastic. All individual answers were given a comment which helped me understand if I missed something." Brenda Harvey, Australia - Counselling Skills I course.

" The online courses are very easy to use and follow. Prompt friendly replies from tutor to any queries. Course structure flows freely. Very satisfied with course and results..."
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Diana (Online courses in Intro to Psych and Psych & Counselling)

"Learn the practical counselling skills required in the counselling process."

The role of the counsellor is to facilitate the person’s resolution of these issues, whilst respect their values, personal resources, culture and capacity for choice. Counselling can provide people with a regular time and space to talk about their problems and explore difficult feelings in a confidential and dependable environment.

Many people use counselling skills in their daily lives. However, sometimes it may be inappropriate for people to use their usual methods of support. They may not want to discuss their problems with a friend or family member. They may feel that the person is too close, that they don’t want them to know their confidential problems or the person they would usually confide in might be part of the problem. Counsellors are trained to be effective helpers in difficult or sensitive situations. They should be independent, neutral and professional, as well as respecting our privacy. Counselling can help people to clarify their problems, identify changes they would like to make, get a fresh perspective, consider other options and look at the impact that life events have made on their emotional wellbeing. 

Counsellors do not usually offer advice, but instead give insight into the client’s feelings and behaviour and help the client change their behaviour if necessary. They do this by listening to what the client has to say and commenting on it from a professional perspective. Counselling covers a wide spectrum from the highly trained counsellor to someone who uses counselling skills as part of their role, for example, a nurse or teacher.

COURSE STRUCTURE

The course is divided into eight lessons as follows:

1. Learning specific skills:

  • What is Counselling
  • Perceptions of Counselling
  • Differences between Counsellors, Psychotherapists, Clinical Psychologists and Psychiatrists
    Counselling Theories
  • Empathy
  • Transference
  • Directiveness, non directiveness
  • Behavioural Therapies
  • Systematic Desensitisation
  • Positive Reinforcement and Extinction
  • Goals of Psychoanalytical Approach
  • Defence Mechanisms (Repression, Displacement, Rationalisation, Projection, Reaction Formulation, Intellectualisation, Denial, Sublimation)
  • Use of Psychoanalytical Psychotherapy
  • Psychoanalytic Techniques
  • Analytic Framework
  • Free Associations
  • Interpretation
  • Dream Analysis
  • Resistance & Transference
  • Humanistic Therapy
  • Evaluating the Effectiveness of Therapies and Counsellors
  • Case Studies
  • Methods of Learning
  • Micro Skills
  • Triads
  • Modelling
  • Online and Telephone Counselling
  • Telemental Health
  • Clinical Considerations

2. Listening & bonding:

  • Scope of Listening and Bonding
  • Meeting and greeting
  • Creating a Safe Environment
  • Location
  • Time and Duration of Sessions
  • Privacy in Telephone and online counselling
  • Showing warmth on the phone
  • The contract
  • Helping the client relax
  • Listening with intent
  • Minimal Responses
  • Non Verbal Behaviour
  • Use of Voice
  • Use of Silence
  • Case Studies
  • Active Listening
  • Dealing with Silent Phone Calls

3. Reflection:

  • Non Directive Counselling
  • Paraphrasing
  • Feelings
  • Reflection of Feeling
  • Client Responses to Reflection of Feelings
  • Reflection of Content and Feeling
  • Case Studies

4. Questioning:

  • Open & Closed Questions
  • Other types of Questions (Linear, Information seeking, Strategic, Reflective, Clarification, etc)
  • Questions to Avoid
  • Goals of Questioning
  • Identification
  • Assessment
  • Intervention
  • Case Studies

5. Interview techniques:

  • Summarising
  • Application
  • Confrontation
  • Reframing
  • Case Studies
  • Perspective
  • Summary

6. Changing beliefs and normalising:

  • Cognitive Behavioural Therapy
  • Changing Self-Destructive Beliefs
  • Irrational Beliefs
  • Normalising
  • Case Studies
  • Designing a Questionnaire

7. Finding solutions:

  • Moving Forward
  • Choices (Reviewing, Creating, Making choices)
  • Facilitating Actions
  • Gestalt Awareness Circle
  • Psychological Blocks
  • Case Study

8. Ending the counselling:

  • Terminating the session
  • Closure
  • Further Meetings
  • Dependency
  • Confronting Dependency
  • Chronic Callers
  • Terminating Silent Phone Calls
  • Silent Endings
  • Case Study
  • Other Services

     What qualification will I achieve for completing this course?

     

    This is an individual module course. The individual module courses are 100 hour long usually and can be taken on their own or as part of a larger program of study.

     

    If you wish to take an individual module course as a stand alone course, you can elect to sit an optional exam at the end of it.

     

    If you successfully pass the exam and all assignments, you will receive a Statement of Attainment. You can take examinations at a time and location to suit you. If you enrol, you will be sent further information on how to arrange examinations at the end of the course.

    If you do not wish to take the exam, you will receive a Course Completion letter when you have passed all assignments.

     

    There is an assignment at the end of each lesson. So for example, if an individual module course contains ten lessons, you will need to complete ten assignments. Assignments can be sent to us via email, post or fax.

     

    Other qualifications, such as certificates, diplomas etc may require examinations to be taken as part of the overall assessment process.

     

    You can find further information on the examinations process by clicking on the “Enrolment” link above.

     

    You can find further information on other courses by clicking on the “Courses” link above.

     

     


Aims

  • The ability to explain the processes involved in the training of counsellors in micro skills.
  • Demonstrate the skills involved in commencing the counselling process and evaluation of non-verbal responses and minimal responses.
  • Demonstrate reflection of content, feeling, both content and feeling, and its appropriateness to the counselling process.
  • Develop different questioning techniques and to understand risks involved with some types of questioning.
  • Show how to use various micro-skills including summarising, confrontation, and reframing.
  • To demonstrate self-destructive beliefs and show methods of challenging them, including normalising.
  • Explain how counselling a client can improve their psychological well-being through making choices, overcoming psychological blocks and facilitating actions.
  • Demonstrate effective ways of terminating a counselling session and to explain ways of addressing dependency.

    WHAT YOU MAY DO IN THIS COURSE

  • Report on an observed counselling session, simulated or real.
  • Identify the learning methods available to the trainee counsellor.
  • Demonstrate difficulties that might arise when first learning and applying micro skills.
  • Identify why trainee counsellors might be unwilling to disclose personal problems during training.
  • Identify risks that can arise for trainee counsellors not willing to disclose personal problems.                                 
  • Discuss different approaches to modelling, as a form of counselling
  • Evaluate verbal and non-verbal communication in an observed interview.
  • Identify the counsellor’s primary role (in a generic sense).
  • Show how to use minimal responses as an important means of listening with intent.
  • Explain the importance of different types of non-verbal response in the counselling procedure.
  • Report on the discussion of a minor problem with an anonymous person which that problem relates to.
  • Identify an example of paraphrasing as a minimal response to reflect feelings.
  • Discuss the use of paraphrasing in counselling.
  • Differentiate catharsis from confused thoughts and feelings.
  • Identify an example of reflecting back both content (thought) and feeling in the same phrase
  • Report on the discussion of a minor problem with an anonymous person which that problem relates to.
  • Identify an example of paraphrasing as a minimal response to reflect feelings.
  • Discuss the use of paraphrasing in counselling.
  • Differentiate catharsis from confused thoughts and feelings.
  • Identify an example of reflecting back both content (thought) and feeling in the same phrase
  • Demonstrate/observe varying responses to a variety of closed questions in a simulated counselling situation.
  • Demonstrate/observe varying responses to a variety of open questions in a simulated counselling situation.
  • Compare your use of open and closed questions in a counselling situation.
  • Identify the main risks involved in asking too many questions
  • Explain the importance of avoiding questions beginning with ‘why’ in counselling.
  • Identify in observed communication (written or oral), the application of different micro-skills which would be useful in counselling.
  • Demonstrate examples of when it would be appropriate for the counsellor to use confrontation
  • List the chief elements of good confrontation.
  • Discuss appropriate use of confrontation, in case studies.
  • Show how reframing can be used to change a client’s perspective on things.
  • Develop a method for identifying the existence of self-destructive beliefs (SDB’s).
  • Identify self-destructive beliefs (SDB’s) amongst individuals within a group.
  • Explain the existence of self destructive beliefs in an individual.
  • List methods that can be used to challenge SDB’s?
  • Explain what is meant by normalising, in a case study.
  • Demonstrate precautions that should be observed when using normalizing.
  • Determine optional responses to different dilemmas.
  • Evaluate optional responses to different dilemmas.
  • Explain how the ‘circle of awareness’ can be applied to assist a client, in a case study.
  • Explain why psychological blockages may arise
  • Demonstrate how a counsellor might help a client to overcome psychological blockages.
  • Describe the steps a counsellor would take a client through to reach a desired goal, in a case study.
  • Identify inter-dependency in observed relationships.
  • Explain why good time management is an important part of the counselling process.
  • Compare terminating a session with terminating the counselling process.
  • Demonstrate dangers posed by client - counsellor inter-dependency
  • Explain how dependency can be addressed and potentially overcome.
  • Explain any negative aspects of dependency in a case study.

     

     

     

     

    More Information on ACS Distance Education and our courses

    Who are our tutors?

    Our tutors are all highly experienced and professional, knowledgeable in their field of study. We have staff from around the world, enabling us to gain a wide variety of perspectives. We have a school in the UK and in Australia. If you would like to have a look at our tutors, then click on the “The School” in the boxes above and choose “The Staff” option.

    Sample Course Notes

    Our courses are all written by highly qualified tutors and writers, who also teach on the courses, so know them well. We strive to update our courses and improve them with new information, methods and knowledge on an ongoing basis. If you would like to see examples of some of our courses, then choose the “Enrolment” option above, and then click on “Sample Course Notes”.

    What learning method should I choose?

    We offer three learning methods – e-learning, correspondence and online. If you are not sure which is the right choose for you, then click on the “Enrolment” box above, then “Learning Methods.”


    How Long will it take to complete the course?

    This obviously varies from student to student. Some students will have more time for study than others. Some students may work quicker than others, so it is an individual thing. We estimate that most students will take, for example, 4 – 6 months to complete a 100 hour individual module, but we allow up to 12 months for you to complete it.

    Longer courses will obviously take longer. You can find more information on the length of time required and so on the “Enrolment” box, then selecting “Terms and Conditions of Enrolment.”

    What Do Our Students think of us?

    If you would like to read comments from our previous students, then choose the “Enrolment” option above, then “Student Testimonials”.

    I don’t think this is the right course for me.

    If you’re not sure about this course, then why not look at our wide range of other courses. Click on the “Courses” box above.

    You may also wish to design your own course to fit in with exactly what YOU want. To do so, click on the “Enrolment” box, then “Design your Own Course”.

    If you would like more advice on a course, then you can contact us and ask a tutor about the courses. You can contact us by calling 0800 328 4723 or +44(0) 384 442752 or emailing info@acsedu.co.uk

    Recognition and Accreditation

    For more information on our recognition and accreditation, click on “The School”, then “Recognition”.

    Who is ACS Distance Education?

    If you want to know more about ACS and our history, then please click on “The School”, then “About us.”

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    Sample Notes

    Dependency

    On occasion the counsellor may wish to terminate sessions before the client wishes. This can raise issues of dependency. Dependency will perhaps inevitably occur during the counselling relationship.

    There are several reasons for this occurring.

    <!--[if !supportLists]-->· <!--[endif]-->  A meaningful relationship will emerge, especially if the counsellor is warm and compassionate (some clients may even wish the relationship to continue after the sessions have ended, though obviously this is encroaching on ethical boundaries).

    <!--[if !supportLists]-->· <!--[endif]-->  Clients may perceive that sharing their most intimate thoughts and feelings with the counsellor will result in an ongoing relationship.

    <!--[if !supportLists]-->·   <!--[endif]-->A number of the clients who seek the help of a counsellor may not have many close friends or family members, and so will naturally strive for closeness and affection through the counselling relationship leading to dependency.

    Dependency may also evolve out of the counselling process itself. It is possible that some clients once they have worked through the most difficult issues will then turn their attention to less troublesome issues. The counsellor needs to recognize this as the whole point of the counselling is to help the client to return to society and resolve their own issues. Working through minor issues that do not directly interfere with the client’s quality of life is self-defeating.

    Dependency of Counsellors

    Similarly, it is possible for the counsellor to become dependent on the client. Once again the intimacy of the sharing relationship can lead the counsellor to become dependent on the client. It is therefore essential that the counsellor remains vigilant to prevent them from continuing with the counselling relationship merely to satisfy their own needs.

    Dependency is bound to occur from time to time and one of the purposes of ongoing supervision is to identify when this may be occurring.

    Ending the Counselling Process

    It is often clear to both counsellor and client when it is time to end the whole counselling process. In some instances, particularly where dependency has occurred, it might not be so obvious.

    It is therefore necessary for the counsellor to frequently review the progress that is being made in the sessions and update the goals that are being achieved.

    If progress is not being made and goals are not being achieved, then it may be necessary for the counsellor to address this issue with their supervisor.

    It is of course possible that the counsellor’s own unresolved issues are interfering. It could also be that the counsellor does not have the necessary skills in their repertoire to deal with the issues that the client has raised. Supervision may help the counsellor to deal with a client who seems unable to change. Another option is to suggest to the client that they are referred on to someone else who may be better able to help them.

    Of course it is important too, to note that some clients will not change.

    Ending the process may be similar to ending other relationships, and it may be necessary for the counsellor to use questions to challenge the client. They may ask the client how it feels to end the relationship and other similar questions.

    Confronting Dependency

    If it is necessary to inform the client that dependency has emerged in the counselling relationship, then obviously this has to be dealt with by exercising a great deal of sensitivity. If the dependency is reframed in a positive manner then it will help to lead the process toward termination.

    The end of the counselling process will also inevitably lead to a sense of loss. This can be resolved by arranging meetings with the client in the future at longer intervals than the sessions were being held at. For example, if the counsellor was meeting clients on a weekly basis, they might arrange a couple of appointments on a monthly basis.

    It can also be useful to have a follow up session say 3 months down the track. This enables the client to have a period to adjust to their independence and it also provides a gentle transition away from dependence. Finally, it is a good way of assessing whether there are any loose ends that need to be tied up.

     

     

     
    Suggested Reading

    Our staff have written a useful e book, packed with easy to read,  practical information about counselling.
    It's title is  "Counselling Handbook".
    See  http://www.acsebook.com/products/2249-counselling-handbook.aspx
    You can upload some sample pages for free to see what it looks like.

    If you are unsure about studying this course, another option is to buy and read the book first, to see if Counselling is really your thing.   Buy as a download now and read on an ipad, computer, laptop or book reader

     

  •  Distance Learning - Counselling Skills Training

    ACS Graduate comment: "This course has been extremely valuable to me as throughout those 5 months my friends all seemed to go through some crisis or other. I have learned so much that I could put into practice and from the responses I have had, it's been very positive. Tutor feedback was fantastic. All individual answers were given a comment which helped me understand if I missed something." Brenda Harvey, Australia - Counselling Skills I course.

    "Learn the practical counselling skills required in the counselling process."

    Learn the underlying theories of counselling.

    Understand a wide range of counselling techniques useful for anyone working with people as well as those working in counselling.

    Use counselling techniques in your day to day life.

    Learn counselling skills in your own home.Develop an understanding of the basic practical skills used in counselling and how to apply these skills to the counselling process. Completion of this course will equip to conduct a counselling session.