Leisure Management Distance Learning Course
People – make the most of your key resource
This course will help you develop management strategies for human resources in a recreation or fitness service or facility. People are a key resource for any business. This course develops an understanding of important human resource issues such as work schedules, developing a team approach, team performance, staff recruitment, evaluating staff performance, and communication between staff. Builds on Leisure Management I, but can stand alone.
CONTENTS
Lessons are structured as follows:
1. Work Schedules - Prepare a work schedule in accordance with a given job specification
2. Work Teams – Learn the issues you will face in managing teams of workers
3. Workplace Efficiency - Learn how to manage performance to improve productivity and efficiency
4. Recruitment – Address issues faced in recruiting new staff and develop the skills you need to find the right people
5. Staff Performance – Learn how to keep your staff motivated, productive and performing well.
6. Workplace Communications – Maintain good communication with staff
7. Staff Grievances – Learn how to appropriately handle staff grievances
8. Developing a Staff Manual – produce a document outlining key procedures for staff to follow in a workplace
Course Duration: 100 hours
What qualification will I achieve for completing this course?
This is an individual module course. The individual module courses are 100 hour long usually and can be taken on their own or as part of a larger program of study.
If you wish to take an individual module course as a stand alone course, you can elect to sit an optional exam at the end of it.
If you successfully pass the exam and all assignments, you will receive a Statement of Attainment. You can take examinations at a time and location to suit you. If you enrol, you will be sent further information on how to arrange examinations at the end of the course.
If you do not wish to take the exam, you will receive a Course Completion letter when you have passed all assignments.
There is an assignment at the end of each lesson. So for example, if an individual module course contains ten lessons, you will need to complete ten assignments. Assignments can be sent to us via email, post or fax.
Other qualifications, such as certificates, diplomas etc may require examinations to be taken as part of the overall assessment process.
You can find further information on the examinations process by clicking on the “Enrolment” link above.
You can find further information on other courses by clicking on the “Courses” link above.
EXAMPLES OF WHAT YOU MAY DO IN THIS COURSE
Prepare a work schedule, in accordance with a given job specification.
List items of information which legally must be maintained in staff records.
Explain different methods of maintaining work records.
Calculate pay for a specified case study, including deductions for taxation and superannuation.
Write a procedure for the maintenance of essential work records in a specified recreation workplace
Explain different delegation techniques appropriate to a specified recreation workplace.
Plan work programs, for different situations, including delivery of a specified activity program and maintenance of a specified recreation facility.
Develop a procedure to monitor work performance which satisfies the Quality Assurance Standard 9002.
Develop criteria for evaluating team performance in different situations.
Analyse staff needs in different recreation workplaces you visit to determine areas where adjustments may be desirable for allocated manpower hours.
Explain the purpose of job specifications, including control of work tasks.
Develop strategies to locate potential employees for different specified situations in the recreation industry
Write copy for specified job advertisements, including a classified advertisement and a small display advertisement.
List criteria for staff selection in a specified situation.
Plan a standard job interview in accordance with a given job specification
Compare the legal implications of recruiting new staff in accordance with different specified procedures.
Explain differences in staff recruitment processes in different large organisations.
Explain different methods of assessing work productivity.
Design an Employee Performance Appraisal Form for a specified situation in the recreation industry.
Develop a list of procedures to review changes in the skills of an employee.
Explain career advancement opportunities for staff in different recreation workplaces you investigate.
Explain career paths for different different specified recreation industry jobs using illustrations.
Explain the purpose of staff meetings in a specified recreation organisation.
Explain the effectiveness of communication systems between staff and management in different, specific, recreation organisations.
Write an organisational procedure to provide management with feedback from employees on any work related issues.
Explain different techniques of conflict resolution, appropriate to a specified problem in the workplace.
List guidelines for maintaining morale in a workplace.
Explain different types of grievance in a specific workplace.
Develop a formal procedure for dealing with grievances in a specified workplace situation.
More Information on ACS Distance Education and our courses
Who are our tutors?
Our tutors are all highly experienced and professional, knowledgeable in their field of study. We have staff from around the world, enabling us to gain a wide variety of perspectives. We have a school in the UK and in Australia. If you would like to have a look at our tutors, then click on the “The School” in the boxes above and choose “The Staff” option.
Sample Course Notes
Our courses are all written by highly qualified tutors and writers, who also teach on the courses, so know them well. We strive to update our courses and improve them with new information, methods and knowledge on an ongoing basis. If you would like to see examples of some of our courses, then choose the “Enrolment” option above, and then click on “Sample Course Notes”.
What learning method should I choose?
We offer three learning methods – e-learning, correspondence and online. If you are not sure which is the right choose for you, then click on the “Enrolment” box above, then “Learning Methods.”
How Long will it take to complete the course?
This obviously varies from student to student. Some students will have more time for study than others. Some students may work quicker than others, so it is an individual thing. We estimate that most students will take, for example, 4 – 6 months to complete a 100 hour individual module, but we allow up to 12 months for you to complete it.
Longer courses will obviously take longer. You can find more information on the length of time required and so on the “Enrolment” box, then selecting “Terms and Conditions of Enrolment.”
What Do Our Students think of us?
If you would like to read comments from our previous students, then choose the “Enrolment” option above, then “Student Testimonials”.
I don’t think this is the right course for me.
If you’re not sure about this course, then why not look at our wide range of other courses. Click on the “Courses” box above.
You may also wish to design your own course to fit in with exactly what YOU want. To do so, click on the “Enrolment” box, then “Design your Own Course”.
If you would like more advice on a course, then you can contact us and ask a tutor about the courses. You can contact us by calling 0800 328 4723 or +44(0) 384 442752 or emailing info@acsedu.co.uk
Recognition and Accreditation
For more information on our recognition and accreditation, click on “The School”, then “Recognition”.
Who is ACS Distance Education?
If you want to know more about ACS and our history, then please click on “The School”, then “About us.”
Leisure Managent Study at Home
Manage people better to build a stronger business
This course will help you to develop management strategies to maximise the productivity and efficiency of your workforce. Addressing concerns specific to human resources management in a recreation or fitness service or facility, this course will provide a strong practical and theoretical foundation in leisure management.
