OFFICE PRACTICES VBS102

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Learn more about Office Practices. This course will provide you with practical office skills and techniques that can be applied directly on the job.


A good foundation in office practices is a great starting point for any administrative, secretarial or reception job. Employers are looking for candidates with the most skills and knowledge for their organisations. Improve your chances and learn the office basics. Once you have a general idea of how offices work and what kind of tasks are completed in an office, you will be able to easily slip into a position and grow on your knowledge with your new employer's culture.

As ACS courses offer flexibility, you can study in your own time, start the course when you need to and study at your own pace. 
 
If you are new or returning to study, don't worry, our tutors are there to support you via email or telephone, every step of the way.
 
Duration: 100 hours

 

COURSE STRUCTURE

This course is comprised of eight lessons:

1. The Modern Office

2. Communication Systems

3. Interpersonal Communications  

4. Phone Skills

5. Writing Letters and Other Documents

6. Computer Applications

7. Office Organisation and Procedures

8. Health and Safety in the Office

 
AIMS
  • Determine the price range of different items of equipment and materials.
  • Determine the upper and lower limit of what it might be likely to cost you to set up a new office.
  • Design a memorandum form.
  • Explain postal systems used in a business.
  • Create a MS Access Database.
  • Design a filing system.
  • Design a work schedule suitable for a specific workplace.
  • Design a security system that can be implemented in a work situation.
  • Design a layout for an office situation.

WHAT THE COURSE COVERS
Here are just some of the things you will be doing:

  • Make a list of essential equipment, stationery and other materials.
  • Visit an office supply company.
  • Collect catalogues or price lists for different products available.
  • Compare the implications of having an office at home with leasing, buying or using a serviced office.
  • Explain applications to use and apply the following office equipment:
    • computers
    • mobile phones
    • printers
    • readers
    • email
    • fax
    • scanners
  • Report on the range of systems covering:
    • couriers
    • postage
    • scanners
    • electronic banking
    • mobile phones
    • rail services
  • Write a letter applying for this job.
  • Write a letter from an organisation (real or imaginary) to another organisation.
  • Ask your local computer supplier about virus removal software and hardware.
  • Compile a table of 10 computer systems.
  • What roles can computers play in business?
  • Contact or visit various stationery supplies to find out about what materials are available.
  • Write a report about how to design a filing system suitable for your area of work.
  • Inspect various offices to see how they are utilising space and storage.
  • Contact various suppliers of office furniture to see what furniture is available.
This course is for those wishing to gain work in an office. It develops knowledge and skills in the operation of an office, covering such things as: nature and scope of office work, office procedures, the home office vs commercial premises, communication systems (phone, faxes, couriers, postage, etc); writing letters and reports, scope and uses for computers, setting up and care of a PC, office materials and equipment (stationary, furniture, paper, record keeping etc); office organization and procedures, security, etc.
  
 
If you have any questions about the course, please get in touch. Our tutors are more than happy to advise you.

Do you want to work in an office or improve your office skills? This course can help you.

Experienced office workers are always in demand. Gain the skills and knowledge necessary for the operation of an office.

Ideal for people new to office work or those who want to refine their skills and knowledge on office practices.

Develop knowledge and skills in office operations.

Learn office procedures.

Meet some of our academics

David CrothersChartered Accountant with 20 years experience in corporate and financial roles. David has a FCA, GAICD, B.Sc.Econ (Hons), Cert IV TAA. Extensive international experience in business and finance.
Denise Hodges Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for health and wellness. Denise has an Adv.Dip.Bus., Dip. Clothing Design, Adv.Dip.Naturopathy (completing).
Rosemary Davies Rosemary has over 30 years of working in jobs ranging from Writer, Consultant, Broadcaster and, Business owner, to Teacher and landscape designer. She has worked for ACS since 2008
Sonia Andrews15 years experience in business, bookkeping and accounting.


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