Resorts, hotels and motels around the world require a large pool of hotel management and hospitality staff. Tourism is a massive industry that provides significant career opportunities. This course will teach you all about managing hotels and sections within a hotel. Hotel management provides and interesting and challenging career where you have the opportunity to stay at the one place or work in a variety of places within or outside your own country
This is broad based and basic training course for employment in hospitality, accommodation, hotels, motels or resorts. A popular and substantial starting point for anyone in the hotel industry, at 100 hrs duration.
Duration: 100 hours
COURSE STRUCTURE
Introduction: Scope and Nature of Hotel Management Organisation of the Hotel Workplace Staff Management in Hotels Control Systems Servicing Rooms and General Cleaning Building and Facility Maintenance Activities Management Food Service
This is an individual module. The individual module courses are 100 hour long usually and can be taken on their own or as part of a larger program of study. If you want to take one of these courses only, you can elect to sit an optional exam at the end of it. If you successfully pass the exam, you will receive a Statement of Attainment. If you do not wish to take the exam, you will receive a Course Completion letter when you have passed all assignments. You can take examinations at a time and location to suit you. If you enrol, you will be sent further information on how to arrange examinations at the end of the course. If you do not wish to sit the examination, you will need to complete all assignments to receive the course completion letter. There is an assignment at the end of each lesson. So for example, if an individual module course contains ten lessons, you will need to complete ten assignments. Assignments can be sent to us via email, post or fax.
AIMS
Explain the range of hotels in operation and their management policies
Explain management structures and the way in which the workplace is organised.
Draw a team of professional staff together to ensure quality delivery of these services requires a tremendous amount of skill and organisation.
Understand the complexity of hotel management consider the following areas of management:
Explain the importance of maintaining an overall system of control within a hotel
Discuss the complexities and management issues relating to front desk operations.
Discuss hotel equipment and understanding of linen available
Implement facilities management systems
Implement and manage an activities service
Explain a range of food services offered in the hotel industry
WHAT THE COURSE COVERS
Interview a manager or senior staff at a local hotel to enquire about their set up and structured policies.
Find out about the organisational structure of either one department of the hotel, or the whole hotel.
Observe how managers give direction/orders/requests to staff.
Discuss the procedures which should be followed when creating and maintaining a budgetary control system.
Observe and evaluate the Front Desk management of a selected hotel, commenting on the style of communication used, efficiency of the staff and your suggestions for improvement.
Discuss room service and room standards (ie cleanliness, etc.) in hotels and other guest accommodation, with three different colleagues or friends to identify areas of concern.
Visit a hotel in order to develop a checklist for conducting maintenance inspections.
Compare guest services (including fitness and health services) fat two different hotels or chains in the same region
Compare the different food services (including range/scope of services, times of service, types of food and beverage, prices, and quality of serviced) at three hotels in the same area.
Frequently Asked Questions
Who are our tutors?
Our tutors are all highly experienced and professional, knowledgeable in their field of study. We have staff from around the world, enabling us to gain a wide variety of perspectives. We have a school in the UK and in Australia. If you would like to have a look at our tutors, then click on the “The School” in the boxes above and choose “The Staff” option.
Can I see Sample Course Notes?
Our courses are all written by highly qualified tutors and writers, who also teach on the courses, so know them well. We strive to update our courses and improve them with new information, methods and knowledge on an ongoing basis. If you would like to see examples of some of our courses, then choose the “Enrolment” option above, and then click on “Sample Course Notes”.
What learning method should I choose?
We offer three learning methods – e-learning, correspondence and online. If you are not sure which is the right choose for you, then click on the “Enrolment” box above, then “Learning Methods.”
How Long will it take to complete the course?
This obviously varies from student to student. Some students will have more time for study than others. Some students may work quicker than others, so it is an individual thing. We estimate that most students will take, for example, 4 – 6 months to complete a 100 hour individual module, but we allow up to 12 months for you to complete it.
Longer courses will obviously take longer. You can find more information on the length of time required and so on the “Enrolment” box, then selecting “Terms and Conditions of Enrolment.”
What Do Our Students think of us?
If you would like to read comments from our previous students, then choose the “Enrolment” option above, then “Student Testimonials”.
Is this this the right course for me?
If you’re not sure about this course, then why not look at our wide range of other courses. Click on the “Courses” box above.
You may also wish to design your own course to fit in with exactly what YOU want. To do so, click on the “Enrolment” box, then “Design your Own Course”.
If you would like more advice on a course, then you can contact us and ask a tutor about the courses. You can contact us by calling 0800 328 4723 or +44(0) 384 442752 or emailing info@acsedu.co.uk
What is the Recognition and Accreditation?
ACS is accredited internationally through IARC. We are part of an international network of colleges, linked as ACS Global partners.
Who is ACS Distance Education?
If you want to know more about ACS and our history, then please click on “The School”, then “About us.”
How the payment Options Work
You can be either pay fees in one or two parts.
If paying in 2 parts, the first part is paid on enrolment, and the second part two months later (You are sent a bill when you enrol).
If you pay the full fee on enrolment, we offer a discounted fee (commonly around 8% lower)
This course aims to help you take the next step up in your hospitality career and expand your current skills. Whether you want to take the next step in your career or expand your current hospitality skills, this course can help you get there!
You will learn about all aspects of managing a hotel and the sections within it. Discover how to organize staff to work efficiently and effectively as a team. Learn about managing areas such as foodservice, front desk, building & maintenance, servicing rooms, activities and staff. This is a very solid and worthwhile course for anyone in the hotel industry.
Duration: 100 hours
