GOOD STAFF MAKE A BUSINESS! Study Human Resource Management to learn how to have happy and productive staff

Competent, motivated and committed staff are essential in any workplace if it is to be:
- Productive
- Sustainable
- An enjoyable place to work
If you want a business to succeed, you need to know how to get appropriate staff,.how to use them effectively and how to identify and solve staff problems early and quickly;before they have any serious impact upon the business
Study human resource management for organisations large or small.
Study a range of modules to suit your career needs including management, supervision, motivation, personnel management, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management and more....
Human Resource Managers are the backbone of most large Organisations.
A good human resource manager can increase productivity and profitability for a business, and make life happier as well as more productive for both employees and employers.
A formal qualification is not necessarily needed to be a successful HR manager; but the skills that come from a comprehensive and extensive training course such as this are critical to not only getting a HR job; but also keeping it.
WHAT DO YOU NEED TO STUDY?
There are fifteen modules in this course, as follows: management, supervision, personnel management, motivation, introduction to psychology, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management, workplace health & safety, health & wellbeing, research project I and industry meetings I. (You can swap up to two of these modules for different ones offered through the school -but changes need to be approved by an academic officer).
The entire course takes around 1500 hours of study to complete.
Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
CONTENT OF MODULES
- Introduction & Organizational Structures
- Management Theories & Procedures
- Problem Solving & Decision Making
- Management Styles & External Influences
- Employing People & Interview Skills
- Staff Management
Supervision
There are 10 lessons as follows:
- Introduction - Organisational structures & responsibilities.
- Understanding the work place - Government and private personnel departments, unions.
- Communications and human relations.
- Motivating employees.
- Organising the work place.
- Problem solving techniques.
- Discipline, complaints and grievances.
- Interviewing, recruitment, training.
- Work place safety.
- Dealing with management/worker participation/ report writing/ staff meetings.
Motivation
This course contains eight lessons, as follows:
- Introduction Describe the nature and scope of motivation, and identify the differences between people that distinguish the application of motivational skills to achieve a successful outcome
- Awareness Explain the significance of knowledge and understanding to motivation.
- Tangible Rewards Explain the effect of Tangible Rewards (eg: Money, Services, Goods) as a major motivator.
- Intangible Rewards Explain the effect of intangible Rewards (eg: Security, Ethics, Gratitude, Belief Systems/Religion, Peer Pressure) as a major motivator.
- Negative Motivators Explain how actions can be motivated by negative motivators (eg. Pain, Suffering, Discipline, Threats), and distinguish this type of motivation from that achieved through positive motivators.
- Initiating Motivation Explain how to initiate motivation with an individual or group for a situation not previously confronted.
- Maintaining Motivation Explain how motivation can be maintained or increased in both successful and unsuccessful environments.
- Applications Identify a wide range of situations where motivational skills can be applied, and determine an appropriate way to initiate and maintain motivation in each of those situations.
Personnel Management
There are 10 lessons as follows:
- Human behaviour
- Workplace Communications
- Workplace Conditions
- Controlling Operations
- Recruitment and Induction
- Staff Training
- Work Teams
- Positive Discipline
- Grievances and Complaints
- Monitoring and Reporting
Introduction to Psychology
There are seven lessons in this course, as follows:
- The Nature & Scope of Psychology
- Neurological Basis of Behaviour
- Environmental Effects on Behaviour
- Consciousness And Perception
- Personality
- Psychological Development
- Needs, Drives And Motivation
Psychology and Counselling
There are seven lessons in this course, as follows:
- Stress
- Abnormal Behaviour
- Individual Behaviour
- Group Behaviour
- Methods of Dealing with Abnormalities
- Conflict Resolution
- Interpersonal Communication Skills
Industrial Psychology
There are ten lessons in this course, as follows:
- Introduction
- Understanding the Employees Thinking
- Personality & Temperament
- Psychological Testing
- Management & Managers
- The Work Environment
- Motivation and Incentives
- Recruitment
- Social Considerations
- Abnormalities and Disorders
Conflict Management
There are eight lessons in this course, as follows:
- Conflict Management and Anger
- Listening
- Negotiation
- Mediation
- Facilitation
- Balance of Power
- Discussion and Group Work
- Crisis Analysis and Responses
Instructional Skills
There are 11 lessons as follows:
- Introduction to Training – Communication
- Understanding Learning
- Determining Training Requirements in The Workplace
- Commencing Training
- Developing a Lesson Plan
- Assessment and Evaluation of Training Programs
- Training Aids
- One-To-One Training
- Motivation Skills and Techniques
- Promoting Training
- Assessor Training
Educational Psychology
There are seven lessons in this course. The following outline depicts some (not all) of the topics covered in each lesson.
- Introduction: Development & Learning Theory Piaget's Theory of Cognitive Development; Schemes; Assimilation and Accommodation; Equilibration; Piaget's Stages of Development.
- Behavioural Learning The Evolution of Behavioural Theories of Learning; Thorndike's Theory of the Law of Effect; Skinner's Theory of Operant Conditioning; Principles of Behavioural Learning; Reinforcers; Positive and Negative Reinforcement; The Premack Principle
- Information Processing Information Processing Theory; A Model of Information Processing; Perception; Gestalt Psychology; Attention; Short-Term Memory; Long-Term Memory; Division of Long-Term Memory
- Memory Retention & Loss Remembering and Forgetting; Interference; Inhibition and Facilitation ; Primacy and Recency; Learning Strategies
- Individual Needs Effective Instruction;The QAIT Model; Quality of Instruction; Appropriate Levels of Instruction; Incentive;Time; Between-Class Ability Grouping; Within Class Ability Grouping; Effective Use of Ability Groups; Mastery Learning; Outcomes-Based Education; Individualised Instruction
- Constructivist Learning What is the Constructivist View; Top Down or Bottom Up Processing; Generative Learning; Discovery Learning; Reception Learning; Activating Prior Knowledge
- Motivation Intrinsic Motivation; Extrinsic Motivation; Factors Affecting Motivation; Motivation theories (Behavioural Learning Theory; Human Needs Theory; Dissonance Theory; Cognitive Dissonance Theory; Personality Theory; Attribution Theory; Expectancy Theory); Improving motivation (Nurturing Interest/Curiosity; Providing Incentive to Learn)
Project Management
There are nine lessons as follows:
- Introduction
Understanding what project management is, and what its applications might be.
- Project Identification
Identification and defining projects which need management.
- Project Planning
Developing a strategy and framework for the plan.
- Project Implementation
Managers duties during implementation, developing a Preparation Control Chart,
Regulating implementation
- Project Completion & Evaluation
Dangers in this stage, Steps in Project completion, Declaring a project sustainable,
Developing an evaluation method,
- Technical Project Management Skills
Preparing a proposal, budget control/management, steps in drawing up a
post project appraisal.
- Leadership Skills
Styles of leadership, leadership principles and methods
- Improving Key Personnel Skills
Listening skills, Negotiation skills, Conflict management
- Major Assignment
Developing full documentation for a project.
Workplace Health & Safety
There are 7 lessons as follows:
- Introduction
- Legislation
- Handling Chemicals
- Handling Equipment
- Handling Objects
- Standards & Rules
- Signs & Signals
Health & Wellbeing
There are eight lessons as follows:
- Industry Overview
- Modern Lifestyle Problems
- Human Nutrition
- Healthy Eating
- Stress Management
- Preventative Health
- Alternative Medicine
- Basic First Aid
Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Research Project I
There are 7 lessons as follows:
- Determining Research Needs
- Searching For Information
- Research Methods
- Using Statistics
- Conducting Statistical Research
- Research Reports
- Reporting On A Research Project.
WHAT YOU WILL DO IN THIS COURSE
- Evidence of your ability to collect, collate and interpret data and prepare reports in ways relevant to the work environment;
- Awareness of areas where there is a valid need for research which are relevant to area of study;
- Ability to explain research methods, including experimental techniques, commonly used in the learner's area of study;
- Understanding of the basic statistical methods used for research;
- Ability to locate, collect and evaluate information for a specific research purpose;
- Ability to prepare a research report in a format which conforms to normal industry procedures.
Industry Meetings -attendance is required at 100 hours of industry meetings such as seminars, conferences, trade shows, industry committees etc.

WHAT DOES A HUMAN RESOURCES PROFESSIONAL DO?
Human resources involves working with people.
If you are a "people person"; this can be a very good job for you; but if people frustrate or annoy you; it can be a bad choice of career.
The job involves far more than just being "friendly" and "liked" by others.
Human resources staff may do nice things like giving people jobs -but they may also need to do not so nice things such as reprimanding employees and terminating employment.
The skills you Develop in this Course Can be Used in many Different Jobs!
Some graduates may become human resources managers; but others may find work in all sorts of other "people" oriented jobs.
A lot of people become fascinated by psychology and human behaviour. Sometimes a passion for understanding the human mind translates into a desire for helping others overcome mental health problems. In other cases it may just serve as a catalyst towards a career in working with people. This may lead to studying health and social sciences such as psychology, counselling, social work or youth work. Frequently though, it may not lead to the sort of work situation they had initially thought.
In reality, most psychology graduates do not end up working in psychology much the same as most law graduates do not become lawyers. Those who do follow through with these professions usually take post-graduate qualifications which are more specialised. However, some of the knowledge and many of the skills that are developed through study can be widely applied to other areas of work and life situations.
Similarly, many graduates from other fields don’t necessarily end up in professions directly related to their area of study. For instance, sociology graduates don’t always spend their lives as social workers and indeed many health and social science graduates often end up working outside of the health services industry. Their studies are not a waste of time though!
A diploma such as this can form a great foundation for working in vocations as diverse as welfare and marketing, or leisure services and business.
Any good diploma course today will have applications well beyond the limits of the discipline they studied.
- Psychology graduates may have a good foundation for working in the leisure industry, in marketing or education. Many take roles in personnel departments of corporations and their superior people skills set them up well for roles in management.
- Social science graduates may have developed knowledge and skills that could help them work in human resources, event management or the security services.
- Health science graduates typically move into corporate or government roles where they are involved in promotion of health initiatives, administration, or research - however, they may have a good foundation for developing a career in counselling, education or sport.
In today’s world some things are changing faster than ever before. This is particularly true of advancements in science and technology. The jobs that you find in the future might not have even been conceived of as yet, but there will, no matter what, always be opportunities to mainly work with people, animals, or objects.
A solid grounding in studies which relate to employment in social sciences, health sciences, humanities, medicine, business or other people-orientated sectors will stand any graduate in good stead to meet changing job roles and open doors to new career opportunities for working with others.
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