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MANAGING REMOTE WORK BBS210

Duration (approx) 100 hours
Qualification Statement of Attainment

Working from home or other remote locations has both advantages and disadvantages.

Working remotely can be a positive experience; and in many cases one that produces more effective work outcomes, but you do need to understand the situation, then prepare for each work period well in advance.

 

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Learn to Manage Remote Work More Effectively

  • from home
  • while travelling
  • on location away from the normal workplace

This course will help you learn to manage your workforce working remotely to ensure that they remain motivated, productive and on task.

Course Content

This course is split into eight lessons as follows:

Lesson 1: Nature of Remote Work
Definition of Remote Work
Location, Location, Location
The On-Going Shift Toward Remote Work
“Traditional” Forms of Remote Work
Industry and Employment
Nature of a Remote Workplace
Community Hubs
Scope of Remote Workplaces for Different Goods and Service Business Structures
Prevalence of Remote Work
Timeframe? Is it a short-term decision or long-term?

Lesson 2: Challenges and Benefits of Doing Work Remotely
Productivity and Time Management
Achieving Flow State
Trust
Talent Acquisition
Confidentiality and Data Protection
Impact of Remote Work on Businesses
Benefits
Challenges
Impact of Remote Work on Employees/Remote Workers
Benefits
Challenges
Impact of Remote Work on the Environment
Benefits
Challenges

Lesson 3: Comparative Practices/Working in Different Industries
Sectors Adapting to Remote Work
Health Sector
Education Sector
Challenges for Remote Learning
Adults in Education
Retail Sector
Food Services
Office services – financial/ administration

Lesson 4: Communicating Remotely – Technologies Used
Face-to-face Communication vs. Remote Communication
Creating a Positive Share Culture in the Workplace
Feedback
One-on-One Meetings
Engagement
Knowledge Sharing
How to Effectively use Different Types of Remote Communication
Face-to-face Communication Online (Real-time)
Letters and Emails
Telephone Calls
Instant Messaging
SMS
Online Chat
Remote Working with Clients

Lesson 5: Managing and Supporting Staff Remotely
Managing Staff remotely
Leadership and Remote Worker
Building & Sustaining a Work Culture Remotely
Reviewing Staff & Performance Appraisals
Recruitment & Training
Hiring Staff
Training New Staff
Professional Development for Existing Staff
Supporting staff
Stress
Burnout
Staff Wellbeing
Unmotivated Staff
Occupational Health and Safety Considerations
The Positives

Lesson 6: Logistics – Supplying Goods and Services Remotely
Remote Sales and Large or Small Businesses
Managing Delivery of Goods Remotely
Services

Lesson 7: Online Events
Webinars
Product Launches
Book Launch
Virtual Conferences
Live Chats
Live Streams
Team Building
Planning an Online Event

Lesson 8:  Research Project – Developing a Plan for Remote Working
Scheduling Work
Time Management
Tracking Time
Planning to Ensure Resources
Meetings
Planning for Risks/Contingency Planning


About Remote Work

Working remotely is increasingly common. It has both advantages and disadvantages. It can increase productivity or it may decrease productivity. The % work undertaken remotely has steadily grown.
Lack of distraction can increase motivation and productivity; but reduced interaction can lead to a disconnect and allow work to become less focussed on a consistent direction or standard.
Some types of industries can adapt to remote work easier than others. This course considers  strategies for maintaining productivity and wellbeing, how to implement and take advantage of technology, and why remote work can be advantageous to your business. 

Reasons to study this Course:

  • Establish systems to manage work that is undertaken remotely
  • Maintain a consistent and connected work effort between people who are less connected
  • Control and improve productivity among remote workers
  • Business innovation, diversification, skills development

Who is this course for?

Business owners, managers, consultants, contractors, or anyone anyone who works or wishes to work remotely.

This can include: Business coaches, Business planners/advisors; Careers advisors, Writers, Journalists, Counsellors, Technical writers, Coaches. Counsellors, Business owners, Freelance workers, and others.

 

 

 
Courses can be started anytime from anywhere in the world!

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