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FOOD AND BEVERAGE MANAGEMENT BTR102

  • Duration (approx) 100 hours
  • Qualification Statement of Attainment

Course Description

Online F&B Management Course | Build Hospitality Management Skills

  • Learn about nutrition, food preparation, customer service, catering processes, planning a menu, waiting skills, staffing and more.
  • Study format – online, printed notes or elearning (USB). Payment options available.
  • 100 hours. 9 lessons. 9 assignments. Put theory into practice with assignments and practical exercises. No deadlines. Feedback from experienced hospitality tutors.
  • Open 9 – 4 Monday to Friday. Access to tutors with any questions throughout the course.
  • Career focussed course. Professional Development training in hospitality.

 

COURSE STRUCTURE AND CONTENT

There are 9 lessons in this course, as outlined below:

1. Human Food and Nutrition

  • Introduction
  • Quality of ingredients
  • Range of ingredients
  • Cooking methods used
  • Eating
  • Major food groups
  • Carbohydrates
  • Fats
  • Proteins
  • Grains
  • Vegetables
  • Vitamins and minerals
  • Food allergies
  • Terminology
  • Weight and energy conversions
  • Resources
  • Networking - for restaurant managers, food industry employees 

2. Cooking

  • Nutritive value in cooking and processing
  • Cooking different types of foods
  • Meat
  • Fish
  • Milk
  • Plant foods
  • Effect of cooking methods on nutrients
  • Baking
  • Blanching
  • Braising
  • Grilling
  • Poaching and boiling
  • Pressure cooking
  • Roasting
  • Sautéing
  • Steaming
  • Preparing vegetables
  • Benefits of cooking
  • Preserving nutrient value in food
  • Managing different nutrients -heat sensitivities, etc.
  • Canning and pasteurisation
  • Homogenisation and pasteurization of milk
  • Freezing
  • Dehydration

3. Kitchen and Food Management

  • Effect of cooking on nutrition
  • Managing food contamination
  • Contaminants during food processing
  • Pathological contamination
  • Preventing food poisoning
  • Food laws and labelling
  • Labelling
  • Dating
  • Special purpose foods
  • Ethics of food additives
  • Allergies, sensitivities and poisoning
  • Common food allergies
  • Kitchen design
  • Equipment design
  • Criteria for selecting equipment
  • Equipment inventory
  • Managing a freezer
  • Preparation areas
  • Vegetable preparation
  • Salad preparation
  • Meat preparation
  • Fish preparation
  • Pastry preparation
  • Cooking area
  • Central range
  • Convection ovens
  • Microwave oven
  • Cleaning area
  • Waste disposal
  • Food service equipment
  • Food service management
  • Traditional kitchen staff roles -types of chefs, divisions of larder, pantry, tournants etc
  • Menu and production planning
  • Types of production - A la Carte, Table d'Hote, Call-Order, etc
  • Activities in cook-freeze operation

4. Planning A Menu

  • Needs of special groups
  • School children
  • Adolescents
  • Expecting mothers
  • Nursing mothers
  • The elderly
  • Immigrants
  • Vegetarians
  • Menu planning
  • Assessing diets
  • Assessing your own dietary intake
  • A typical diet at a residential school
  • Plate waste
  • Assessing plate waste
  • Diet formulation
  • Food additives
  • Preservatives
  • Additives for enhancing appearance and colour
  • Flavouring agents
  • Sweetening agents
  • Emulsifying agents and stabilisers
  • Anti caking agents
  • The menu
  • Planning
  • Types of menus
  • Menu composition
  • Beverages
  • Wine and alcohol lists
  • Non-alcoholic drinks 

5. Alcoholic Beverages

  • Wine
  • Common white grape varieties
  • Common red grape varieties
  • Wine processing
  • Fortified wines -sherry, port, marsala, madeira, vermouth.
  • Beer
  • Types of beer
  • Beer tasting and characteristics
  • Spirits - Brandy, Whisky, Gin, Rum, Vodka
  • Liqueurs
  • Liqueur coffees 

6. Tea, Coffee and Non-Alcoholic Beverages

  • Water
  • Providing water
  • Soft drinks
  • Fruit juices
  • Non-alcoholic cocktails
  • Coffees
  • The coffee blend
  • Grinding coffee
  • Making coffee
  • Problems with coffee
  • Non-alcoholic coffee substitutes
  • Teas
  • Specialty teas
  • Green tea
  • Common herb teas

7. Scope and Nature of Catering Services

  • Vending machines
  • Popular catering
  • Hospital catering
  • Airline catering
  • Function catering

8. Personnel Management

  • Reservations and bookings
  • Reservation systems
  • Direct or indirect reservations
  • Contracts
  • Cancellation procedure
  • Refund policy
  • Basic waiting techniques
  • Holding a Service Spoon and Fork
  • Carrying Plates
  • Using a Service Salver
  • Using a Service Plate
  • Carrying Glasses
  • Carrying Trays
  • Using a Waiter’s Friend
  • Interpersonal skills
  • Addressing customers
  • Dealing with complaints
  • Staff recruitment
  • Advertising a position
  • Interviewing
  • Training staff
  • Different ways of learning the job
  • Self-esteem and motivation
  • Assessing training needs

9. Management Of Catering Services 

  • Restaurant marketing
  • Feasibility research
  • Competitive analysis
  • Market analysis
  • Financial analysis
  • Advertising and PR
  • Food purchasing
  • Purchasing methods
  • Tendering

AIMS

  • Explain the role of different food types in human health.
  • Understand the alternative cooking processes, in order to make appropriate decisions about the cooking of different foods
  • Manage the provision of kitchen facilities, and the handling of foodstuffs (including food storage and preparation), in order to maximise efficiency, hygiene and service with the restrictions of facilities available.
  • Plan menus or list of food products for sale, appropriate to different situations.
  • Manage the provision of alcoholic beverages appropriately, in different situations
  • Manage the provision of non-alcoholic beverages appropriately, in different situations.
  • Describe differences in appropriate management for catering in a range of varying situations.
  • Discuss how to manage staff in the food and restaurant industries.
  • Consolidate skills developed throughout this entire course into an overall understanding of management of catering services.

FAQs

Who developed and tutors on the course?

Written and taught by experienced/expert hospitality and tourism professionals, including –

  • Melissa Leistra – Hospitality teacher with 2 decades experience teaching commercial cookery and food and beverage, health and nutrition.  Experienced in the hospitality industry.
  • Alison Pearce -  Masters degree in ecotourism. Substantial experience.
  • Lyn Quirk – 35+ years experience in Fitness, Health and Leisure Industries.  Established and managed health clubs at 3 major 5* resorts on Australia's Gold Coast. 

Why Study Food and Beverage Management?

The Hospitality Industry is the fourth largest employer.  Open up your job and career prospects. Develop good food and beverage management skills to work in the hospitality industry. 

What do our students think of the course?

"I have enjoyed the course and would study with ACS again"
D. Hennessy

"It was a very good and interesting course.... I was able to learn a lot more about working in kitchens"
J. Towers

What Next? 

You can enrol today by clicking the “Enrol Now” button above.

Or

Click here to ask a Question

Or Request a Prospectus Here.

Courses can be started anytime from anywhere in the world!

Meet some of our academics

Melissa LeistraBachelor Education, Masters Human Nutrition
Alison Pearce (general)P.G.Cert. Ed., M.Ecotourism, S.Sc. (Hons). Alison has held many positions including: University Lecturer, Writer, Quality Assurance Manager, Research Technician, Vet Nurse and stockwoman. Over 30 years industry experience, mostly in Australia and the UK.. Alison originally graduated with an honors degree in science from university and beyond that has completed post graduate qualifications in education and eco-tourism. She has managed veterinary operating theatre, responsible for animal anaesthesia, instrument preparation, and assistance with surgical techniques and procedures.
Jade SciasciaBiologist, Business Coordinator, Government Environmental Dept, Secondary School teacher (Biology); Recruitment Consultant, Senior Supervisor in Youth Welfare, Horse Riding Instructor (part-completed) and Boarding Kennel Manager. Jade has a B.Sc.Biol, Dip.Professional Education, Cert IV TESOL, Cert Food Hygiene.

Check out our eBooks

English GrammarThe English Grammar ebook can be a great reference for students, people who are learning English and anybody who writes anything- ever. The English Grammar ebook takes grammar back to basics to help confirm correct use of grammar. Topics that are covered within this course include 1/ Introduction- the components of language, 2/ Types of words, 3/ Punctuation, 4/ Upper and lower case, abbreviations, numbers, bullet points and 5/ Using words together.
Event ManagementThe Event Management ebook can be used as a reference for students or as a foundation text for professionals who need to know the finer details for organising an event. This book takes the reader through the all of the considerations that need to be looked at prior to, during and after an event is organised. The topics covered in the Event Management ebook are 1/ Scope and Nature of Event Management, 2/ Developing a Concept and Planning, 3/ Organising the Resources Required, 4/ Catering: Food and Drink, 5/ Promoting an Event, 6/ Managing the Clientele, 7/ Risk Management, Legalities and Contingency Planning, 8/ Delivering the Event, 9/ Organising Celebrations and Parties, 10/ Organising Exhibitions, 11/ Organising Conferences and Seminars and 12/ Working in the Event Industry.
Getting Work in a Modern WorldGetting Work in a Modern World is a must read; for students, parents, the unemployed, careers advisors or anyone interested in changing or forging a sustainable career. This is realistic guide to getting a job or starting out in business and understanding different industries. Topics covered in this book include 1/Career Myths, 2/ Finding Your Path, 3/ Understanding Employers, 4/ Preparing for a Job, 5/ Jobs to Consider: Looking to the Future, 6/ Information Technology, 7/ Business, Management and Sales, 8/ Health and Wellbeing, 9/ Horticulture, 10/ Wildlife and Environmental, 11/ Animal Care, 12/ Agriculture, 13/ Hospitality and Tourism, 14/ Media and 15/ Education.
Human NutritionBoth a text for students, or an informative read for anyone who wants to eat better. While covering the basics, the book approaches nutrition a little differently here to some other books, with sections covering ”Modifying diet according to Genetic Disposition or Lifestyle”, “How to find Reliable Information on Nutrition” and “Understanding how Diet relates to Different Parts of the Body” (including Urinary, Digestive, Respiratory and Circulatory System, the Brain, etc). This ebook was written to complement the ACS Nutrition I course, and provides a solid foundation for anyone wanting to grasp a fundamental understanding of Human Nutrition.

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