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Professional Development Course in Crisis Counselling. Study Crisis Counselling by Distance Learning.

Studying this Crisis Counselling Course will increase your knowledge of how to help people effectively through crises they experience in their lives.

  • Learn more about crisis interventions, effective interventions, post-traumatic stress disorder, assaults, family crises, crises and drug addiction and much more.
  • Ongoing tutor access and assessment - at the end of each lesson, there is an assignment that you submit to your tutor for marking. You can also contact your tutor with any queries during the course. This gives you support and reassurance as you progress through your studies.
  • The course is useful for anyone who helps people through crises in their life, or would like to work with people experiencing difficulties.

This course is suitable for anyone working with people experiencing difficulties in their lives -

  • Counsellors
  • Teachers
  • Crisis Counsellors
  • Volunteers
  • Care workers
  • Support workers
  • Social Workers
  • Foster Carers
  • Doctors
  • Nurses
  • Medical Staff
  • Law Enforcement officers
  • And more...



This course comprises of the following 9 lessons:

Lesson 1. Understanding methods of crisis intervention
What constitutes a crisis and methods of crisis intervention?

Lesson 2. Ethical, professional and legal issues
Current ethical, professional and legal implications of crisis intervention.

Lesson 3. Dangers of crises and effective intervention
Dangers posed by crisis to the individual, the counsellor, and those around them. Determining effective modes of intervention.

Lesson 4. Developmental Crises
Recognising and comprehending crises from a developmental perspective.

Lesson 5. Post-traumatic stress disorder
Symptoms, treatment options and possible outcomes of post-traumatic stress disorder.

Lesson 6. Violence and sexual assault
Effects of violence and sexual assault on the individual, and possible modes of intervention.

Lesson 7. Crisis and drug addiction
Determining the relationship between crises and drug dependence.

Lesson 8. Family crises
Major issues raises in family crises and appropriate methods of intervention.

Lesson 9. Crises and cultural issues
Cultural influences on crisis situations.


Some of the activities that you will undertake as part of this course are:

  • Role play a critical incident debriefing session.
  • Familiarise yourself  with Codes of Conduct.
  • Interview a counsellor from a community mental health service in your area.
  • View video/films, read or listen to stories (where possible) about personal or family crises.
  • Discuss post-traumatic stress disorder with a community mental health worker.
  • Explore physical, emotional, cognitive and social responses to sexual assault or violence.
  • Examine the relationship between trauma and drugs.
  • Interview or observe people from other cultures to identify cultural and sub-cultural responses to crises.
  • Explore how sub-cultural groups may require different counselling approaches.
  • Consider various methods of crisis intervention.


Support is Sometimes Absolutely Necessary

In times of crisis, social support is often paramount. Few people are able to deal with the emotional turmoil they face without the help of others.

This can take many forms - at home, at work, or amongst fellow sufferers in group work.  Whilst some people may have social support and help from friends and family, others may find that they are not getting the support they need in this way. This can be because people are not really willing to listen to them, others in the family are grieving as well, or because they do not want to share how they are really feeling with people in their social circle. 
paraSometimes friends and family are very supportive at first, but then their interest and time spent listening to the person’s problems may wane. When this happens, the individual may seek outside support in the form of a counsellor, psychologist or psychotherapist.

Others may seek help from different professionals such as stress management consultants or life coaches in order to cope.

Occasionally, people may find that they cannot continue the life they are living. For example, a man whose wife has left him may find he is not able to live in the same house or same town, so goes to live abroad or buys a boat and lives on it. 

There is plenty of evidence to suggest that strong social support networks can alleviate even the deepest of crises or stressful situations. Where groups of people are exposed to traumas such as during wartime or in natural disasters those affected often form strong bonds with others around them and the shared experience can help to reduce tension to within a more tolerable range.


  • Everyone experiences crises at some point in their lives. Being able to help people in difficulties effectively is a useful skill.
  • A useful course for anyone working with people with difficulties - such as counsellors, teachers, law enforcement, volunteer workers, support workers, parents, foster carers etc.
  • This course will provide you with detailed knowledge and skills to help people when they are experiencing difficulties.


At ACS we provide you with more than just a set of course notes.
Your 'learning package' includes:

  • Course notes.
  • Self-assessment quizzes.
  • Assignment feedback.
  • You can interact one on one with a professional tutor with decades of experience - just email, phone or log on to chat to connect with them.



ACS Student comments:
"I think the information is good - it will enhance my practise as a case manager working with elderly ethnic people. Gavin Cole is an excellent tutor - his comments are very helpful and he is very quick at getting my assignments back."
Lisa Macnaughton, Crisis Counselling course.



Our tutors are more than happy to help and advise you with any questions regarding the course.

Please contact us if you have any questions at all - use our FREE COURSE COUNSELLING SERVICE.
Or call us on (UK) 01384 442752
Or email us at


Crisis counselling home study course - Understand more about crisis counselling and help people to cope with difficult times in their lives by studying this 100 hour distance learning course.

  • Study crisis counselling in nine lessons.
  • Learn more about crisis intervention, effective intervention, developmental crises, post-traumatic stress disorder, assault and much more.

Meet some of our academics

Tracey Jones (psychology)B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), DipSW (social work), PGCE (Education), PGD (Learning Disability Studies) Tracey began studying psychology in 1990. She has a wide range of experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects. She has been a book reviewer for the British Journal of Social Work and has also written many textbooks, blogs, articles and ebooks on psychology, writing, sociology, child development and more. She has had also several short stories published.
Miriam ter BorgPsychologist, Youth Worker, Teacher, Author and Natural Therapist. Miriam was previously an Outdoor Pursuits Instructor, Youth Worker, Surfing College Program Coordinator, Massage Therapist, Business Owner/Manager. Miriam's qualifications include B.Sc.(Psych), DipRem.Massage, Cert Ourdoor Rec.
Lyn Quirk M.Ed.,Dip.Med.,Dip.SportsOver 35 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head for TAFE, she brings a wealth of skills and experience to her role as a tutor for ACS.M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Gavin Cole B.Sc.,M.Psych.Psychologist, Educator, Author, Psychotherapist. B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA Gavin has over 25 years of experience in psychology, in both Australia and England. He has co-authored several psychology text books and many courses including diploma and degree level courses in psychology and counselling. Gavin joined ACS in 2001.

Check out our eBooks

Grief and Crisis CounsellingA guide to understanding and helping people through difficult times
Psychological ProfilingPsychological profiling is used to assess anyone from potential new staff and school children to serial killers. It helps you to determine someone’s personality, neuroses, mental health and career suitability. This book provides an excellent overview of psychological profiling techniques and pitfalls.
Counselling HandbookA book for both students, as well as volunteers who may be involved in helping people with problems. This is a starting point for understanding counselling, and a reference for developing counselling skills. The book contains seven chapters: 1. Where can counselling be used 2. How to see behind the mask 3. Emotions and attitudes 4. How to communicate better when all you have is words 5. Theory versus practice 6. Diffusing difficult situations 7. Golden rules or tips
How to be a Life CoachLife coaching is a relatively new profession - although coaches have been around for a long time in the guise of trainers, instructors, managers and tutors for various professions and disciplines. Life coaching is not easily defined, but it is a type of mentoring which focuses on helping individuals to achieve what they would like to achieve and thereby to lead more fulfilling lives. Unlike other forms of coaching, it takes place outside of the workplace and is concerned with all aspects of a person’s life.