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COUNSELLING SKILLS II BPS110

Duration (approx) 100 hours
Qualification
Statement of Attainment

Why Study Advanced Counselling Skills?

Counselling skills are used in many different situations. As well as in actual counselling, people may use counselling skills as part of their day-to-day job role. For example, teachers, librarians, shop assistants, police staff. Really, anyone who is support people who are experiencing difficulties in their lives.

Counselling skills can also help us to improve our interactions and communication with other people.

If you would like to improve your Counselling Skills, study this course to -

  • Improve your counselling skills.
  • Improve your job and career prospects and the ways in which you interact with others.

It's easy to enrol...

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Who Is This Course Suitable For?

People use counselling skills in many different jobs and developing your skills is important to work with people. For example –

  • Volunteer counsellors
  • Trainee counsellors
  • Anyone wishing to start counselling
  • Police officers
  • Law enforcement
  • Teachers
  • Social workers
  • Parents
  • Foster carers
  • Carers
  • Support workers
  • Welfare workers
  • Counsellors wishing to update their knowledge
  • Retail staff
  • Hairdressers
  • In fact, anyone who works with people would benefit from using counselling skills.

Pre-requisite - We recommend that you have studied an introductory psychology or counselling course before studying Counselling Skills II.

What Will You Learn in This Advanced Counselling Skills Course?

  • Build upon your existing counselling skills and explore beyond in a variety of areas, such as telephone counselling, online counselling, techniques for dealing with crisis situations and much more.
  • Learn to demonstrate how micro-skills can be combined in the counselling process.
  • Learn about the grief process, how we can support clients, the ethical issues of counselling and much more.

COURSE STRUCTURE AND CONTENT

The course is divided into 8 lessons as follows:

Lesson 1. The Counselling Session

  • How Micro-Skills come together.

Lesson 2. Focus on the Present

  • Present experiences; Feedback; Transference; Projection; Resistance.

Lesson 3. Telephone Counselling

  • Visual v non-visual contact; Preparation; Initial contact; Use of micro-skills; Overall Process; Debriefing; Types of Problem Callers.

Lesson 4. Dealing with Crises

  • What is a crisis? Types of crises; Dangers of Crises; Counsellor’s Responses and Intervention; Post-Traumatic Stress.

Lesson 5. Problem-Solving Techniques I, Aggression

  • Assisting the Client to Express Anger; Encouraging Change; Role-Play; Externalising Anger.

Lesson 6. Problem-Solving Techniques II, Depression

  • Counselling Depression; Blocked Anger; Referral Practice; Chronic Depression; Setting Goals; Promoting Action.

Lesson 7. Problem-Solving Techniques III, Grief and Loss

  • Loss of Relationships; Assisting the Grieving Client; Stages of Grief.

Lesson 8. Problem-Solving Techniques IV, Suicide

  • Ethics; Reasons for Suicide; Perceived Risk; Counselling Strategies; Counselling Skills; Alternative Approach.

COURSE AIMS

  • Demonstrate the application of micro skills to different stages of the counselling process.
  • Role-play the dynamics of the counselling process including such phenomenon as present experiences, feedback, transference, countertransference, projection and resistance.
  • Demonstrate telephone counselling techniques.
  • Develop appropriate responses to crises, both emotional and practical.
  • Show ways of encouraging the client to deal with aggression.
  • Demonstrate different ways of encouraging the client to cope with depression.
  • Discuss strategies for dealing with grief.
  • Develop different strategies of helping suicidal clients.

WHAT YOU WILL DO IN THIS COURSE

  • Identify clearly the stages in the counselling process.
  • Explain how a counsellor might encourage the client to relax in the first session.
  • Demonstrate at what stage the counsellor should bring in micro-skills other than those of minimal responses and reflection of content and feeling.
  • Demonstrate at what stage the counsellor should focus attention on the client’s thoughts and why.
  • Demonstrate control techniques in conversation, in a role play.
  • Correlate certain types of non-visual cues with feelings in a case study.
  • Show how a counsellor could assist a client to consider the present and how this could facilitate the counselling process.
  • Demonstrate appropriate use of feedback in the counselling situation.
  • Demonstrate inappropriate use of feedback in the counselling situation.
  • Distinguish between transference and countertransference.
  • Demonstrate telephone counselling techniques in a role play.
  • Describe how to deal with a distressed client (male/female) through telephone counselling.
  • Show how to terminate a telephone counselling session.
  • Explain the main advantages of telephone counselling.
  • Describe techniques to effectively deal with nuisance callers in telephone counselling.
  • Evaluate how a crisis was managed by a person, in a case study.
  • Outline the main crisis categories.
  • Demonstrate different practical responses that might be applied to a crisis.
  • Show when it is appropriate for a counsellor to conclude crisis counselling.
  • Analyse an aggressive/violent outburst (physical/mental) by an individual, in a case study.
  • Explain an aggressive/violent outburst (physical/mental) by an individual, in a case study.
  • Demonstrate how a counsellor might encourage a client to appropriately express their anger.
  • Explain why it is important that clients become aware of the physiological effects of anger.
  • Identify the origin of depression in a case study.
  • Explain the origin of depression in a case study.
  • Explain the relationship between depression and blocked anger.
  • Demonstrate how a counsellor could encourage a client to explore their anger.
  • Identify risks involved in dealing with someone with chronic depression.
  • Explain the benefits of goal setting to the counselling process.
  • Identify when depressed clients should be referred on to other professionals.
  • Evaluate the grieving process in a case study.
  • Compare the grieving process in a case study, with the 7 classic stages of grieving.
  • Determine which stage of grieving was most difficult in a case study.
  • Explain the significance of denial in the grieving process. 
  • Demonstrate how a counsellor could combat feelings of denial in grieving.
  • Explain why it is important for both the client and the counsellor to understand the grieving process.
  • Research into suicide, to determine attitudes, information and support services available in the student’s country.
  • Discuss a variety of different people’s views on suicide.
  • Describe high risk factors to be looked for when assessing the likelihood of a person committing suicide.
  • Demonstrate alternative strategies that a counsellor might use to become more aware of a depressed client’s risk of suicide.
  • Explain how a counsellor might learn to challenge their own irrational beliefs in order to help a suicidal client.
  • Compare working with and working in opposition to a client.

WHAT OUR STUDENTS SAY ABOUT OUR PSYCHOLOGY AND COUNSELLING COURSES

 " The online courses are very easy to use and follow. Prompt friendly replies from tutor to any queries. Course structure flows freely. Very satisfied with course and results..."
- Diana (completed ACS Online course in Introduction to Psychology and Psychology And Counselling)

What Next?

DEVELOP AND IMPROVE YOUR COUNSELLING SKILLS

This course can help you to develop and improve your counselling skills. The course covers -

  • Improving your counselling skills.
  • Understanding the use of micro skills in a counselling situation.
  • Learning counselling skills to use in many different situations and environments.
  • Studying telephone and online counselling.
  • Counselling in a crisis situation.
  • Problem Solving Techniques.
  • Depression and anger.
  • Grief and loss.
  • Suicide.
  • Dealing with problem calls in telephone counselling and much more...

Work with highly qualified and experienced tutors to improve your knowledge of counselling skills.

You can enrol today by clicking the “Enrol Now” button above.

Or

Click here to Contact a Psychology Tutor.

Or Request a Prospectus Here.

Courses can be started anytime from anywhere in the world!

Meet some of our academics

Tracey Jones (psychology)B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), DipSW (social work), PGCE (Education), PGD (Learning Disability Studies) Tracey began studying psychology in 1990. She has a wide range of experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects. She has been a book reviewer for the British Journal of Social Work and has also written many textbooks, blogs, articles and ebooks on psychology, writing, sociology, child development and more. She has had also several short stories published.


Check out our eBooks

Counselling HandbookA book for both students, as well as volunteers who may be involved in helping people with problems. This is a starting point for understanding counselling, and a reference for developing counselling skills. The book contains seven chapters: 1. Where can counselling be used 2. How to see behind the mask 3. Emotions and attitudes 4. How to communicate better when all you have is words 5. Theory versus practice 6. Diffusing difficult situations 7. Golden rules or tips
Family & Relationships CounsellingThe Family and Relationships Counselling ebook is an informative and helpful read for anyone who wants to improve their relationships or even help other people improve or nurture their own relationships.
Grief and Crisis CounsellingA guide to understanding and helping people through difficult times
Professional Practice for ConsultantsExplore becoming a consultant. This ebook contains chapters on how to be a consultant, packaging your services, delivering the services, building your resources, finding the work and getting the job, planning and ethics.