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MANAGING REMOTE WORK BBS210

Duration (approx) 100 hours
Qualification
Statement of Attainment

Understand Remote Work

Remote work is working from home or other locations away from a usual office location. It is increasingly common and has remained popular  since the pandemic. It has both advantages and disadvantages.

Employees can choose their own work location and cut out commuting. It also often enables people to work at times that are most convenient to them. On the flipside, remote workers can feel isolated, unsupported, and often don't get the training they yearn.

Generally, working remotely can be a positive experience. In many cases, it yields more effective work outcomes. But remote workers need to understand the situation, then prepare for each work period well in advance. Employers also need to recognise that not all workers are cut out for remote work.

Learn to Manage Remote Work More Effectively

Study this course to:

  • Understand the unique nature of remote work - it's advantages and pitfalls.
  • Learn how to ensure smooth operations when employees cannot be under direct supervision as they work.
  • Discover how to boost employee flexibility and motivation.
  • Manage remote workers from a distance.
  • Determine ways remote workers can best manage themselves. 

Apply what you learn to different workplace scenarios:

  • Home
  • While travelling
  • On location away from the normal workplace

This course will help you learn to manage your workforce working remotely to ensure that they remain motivated, productive, and on task.

It's easy to enrol...

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Select a learning location:
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Course Content

This course is split into eight lessons as follows:

Lesson 1: Nature of Remote Work
Definition of Remote Work
Location, Location, Location
The On-Going Shift Toward Remote Work
“Traditional” Forms of Remote Work
Industry and Employment
Nature of a Remote Workplace
Community Hubs
Scope of Remote Workplaces for Different Goods and Service Business Structures
Prevalence of Remote Work
Timeframe? Is it a short-term decision or long-term?

Lesson 2: Challenges and Benefits of Doing Work Remotely
Productivity and Time Management
Achieving Flow State
Trust
Talent Acquisition
Confidentiality and Data Protection
Impact of Remote Work on Businesses
Benefits
Challenges
Impact of Remote Work on Employees/Remote Workers
Benefits
Challenges
Impact of Remote Work on the Environment
Benefits
Challenges

Lesson 3: Comparative Practices/Working in Different Industries
Sectors Adapting to Remote Work
Health Sector
Education Sector
Challenges for Remote Learning
Adults in Education
Retail Sector
Food Services
Office services – financial/ administration

Lesson 4: Communicating Remotely – Technologies Used
Face-to-face Communication vs. Remote Communication
Creating a Positive Share Culture in the Workplace
Feedback
One-on-One Meetings
Engagement
Knowledge Sharing
How to Effectively use Different Types of Remote Communication
Face-to-face Communication Online (Real-time)
Letters and Emails
Telephone Calls
Instant Messaging
SMS
Online Chat
Remote Working with Clients

Lesson 5: Managing and Supporting Staff Remotely
Managing Staff remotely
Leadership and Remote Worker
Building & Sustaining a Work Culture Remotely
Reviewing Staff & Performance Appraisals
Recruitment & Training
Hiring Staff
Training New Staff
Professional Development for Existing Staff
Supporting staff
Stress
Burnout
Staff Wellbeing
Unmotivated Staff
Occupational Health and Safety Considerations
The Positives

Lesson 6: Logistics – Supplying Goods and Services Remotely
Remote Sales and Large or Small Businesses
Managing Delivery of Goods Remotely
Services

Lesson 7: Online Events
Webinars
Product Launches
Book Launch
Virtual Conferences
Live Chats
Live Streams
Team Building
Planning an Online Event

Lesson 8:  Research Project – Developing a Plan for Remote Working
Scheduling Work
Time Management
Tracking Time
Planning to Ensure Resources
Meetings
Planning for Risks/Contingency Planning

About Remote Work

Working remotely is increasingly common. It has both advantages and disadvantages. It can increase productivity or it may decrease productivity. The % work undertaken remotely has steadily grown.

Lack of distraction can increase motivation and productivity; but reduced interaction can lead to a disconnect and allow work to become less focussed on a consistent direction or standard.

Some types of industries can adapt to remote work easier than others. This course considers  strategies for maintaining productivity and wellbeing, how to implement and take advantage of technology, and why remote work can be advantageous to your business. 

Reasons to study this Course:

  • Establish systems to manage work that is undertaken remotely
  • Maintain a consistent and connected work effort between people who are less connected
  • Control and improve productivity among remote workers
  • Business innovation, diversification, skills development

Who is this course for?

Business owners, managers, consultants, contractors, or anyone anyone who works or wishes to work remotely.

This can include: Business coaches, Business planners/advisors, Careers advisors, Writers, Journalists, Counsellors, Technical writers, Coaches. Counsellors, Business owners, Freelance workers, and others.

Enrol to determine how you can best manage remote work.
Courses can be started anytime from anywhere in the world!