STRUCTURE AND CONTENT for Computer Servicing I short course

There are 9 lessons in total, as outlined below:

Lesson 1. The Computer Workshop

• Basic Hand Tools
• Cleaning Equipment and Materials
• Hardware and Software for Solving Errors
• Workshop Electrical Safety
• Computer Workshop and Sales Areas
• Components of Workshop
• Workshop Layout
• Managing a Growing Workshop
• Record Keeping
• Work Scheduling
• Customer Quotations and Servicing

Lesson 2. Computer and Workshop Safety

• Understanding Electricity
• Circuits
• Conductors and Non conductors
• Voltage
• Resistance
• Ohm's Law
• Power
• Safety for Computer Workers
• Safety for your Computer
• Legislation, Duty of Care
• Employer and Employee Duties
• Manufacturer Duties
• Computer Ergonomics
• Workstation Layout
• Computer Equipment
• Work Environment Factors - light, glare, radiation, etc.
• Accidents
• Safety Hazards - ESD, electricity, electromagnetic fields, conductive surfaces, monitors
• Electricity Safety Guidelines
• Lifting and Manual Handling
• First Aid
• Shock
• Fainting
• Sprains and Strains

Lesson 3. Hardware Components

• Motherboards
• Cases
• Cables
• CPU's
• Cooling Systems - air, fan, liquid, fittings, maintenance
• RAM (Memory)
• Internal Drives
• Graphics Processing Unit
• Power Supply
• Laptops
• Common Lap Top Issues

Lesson 4. Different Systems and Basic Disassembly

• Disassembly Procedures
• How to Disassemble and Reassemble a Computer
• Documentation
• Dismantling and Reassembling a Laptop

Lesson 5. Peripherals

• Common Peripherals
• Mouse
• Keyboards
• Monitors
• Monitor Specifications
• Webcam
• Microphone
• Hard Disk Interfaces
• Configuring CMOS
• Low Level Formatting
• Interleaving
• Partitioning
• Disk Part
• Partitions
• High Level Formatting
• File Systems, Clustering
• FAT32
• NTFS, NTFS5, exFAT

Lesson 6. System Assembly

• Assembling a Desktop
• Case and Power Supply
• Motherboard, CPU, RAM
• I/O Ports
• HDD
• SSD
• Video Card/Monitors
• Keyboard and Mouse
• Preparation for Assembly
• Basic Motherboard Configuration
• Processor Settings
• SATA Drives
• Identifying Parts

Lesson 7. Installation Of Software

• Understanding a Boot Disk
• Installing Drivers and Using Manuals
• Importance of Manuals
• 32- and 64-bit Software
• Upgrading the OS
• New Installation
• Basic Disk Partition

Lesson 8. Computer Maintenance: An Introduction

• Software Preventative Maintenance
• Static Electricity Awareness
• Power On/Off Procedures
• Maintenance Procedure
• Installing Updates
• Security Patch
• Service Pack
• Hotfix
• Update Rollback
• Update Rollup Package
• Disk Cleanup and Defragmenter
• Disk fragmentation and Drive Optimisation
• Computer Servicing Report
• Hardware Preventative Maintenance

Lesson 9. Troubleshooting: An Introduction

• Determining what caused an error
• Hardware Errors
• Software Errors
• Power On/Off Self-Test
• Hard Disk Problems
• Bugs
• Viruses
• Motherboard Battery
• Logical Approach to Troubleshooting

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

• To establish a computer repair workshop
• Develop safety guidelines for the use of computer equipment, both for the technician in the workshop and for the operator/client
• Identify different hardware components of a computer system
• Identify and remove specific parts from a computer; and to distinguish between different types of personal computers
• Assemble peripherals for a computer system
• Assemble a computer system. Install different software programs into computer systems, in accordance with manuals
• Recommend significant maintenance requirements for a Personal Computer
• Determine the cause of common problems which occur with computer systems