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Duration (approx) 100 hours
Qualification Statement of Attainment

Learn Computer Servicing

Why choose this course?
If you have previous IT experience and do not want to go through the basics this course is the one to choose. This follows on from Computer Servicing I I dealing further with more advanced computer repairs.

Is this course right for me?
This is the ideal course for people who are experienced in IT and are looking to improve on their knowledge.

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Computer Servicing Advanced Course.

Learn more about removable storage, advanced computer repairs, repair of hardware and software, troubleshooting in information technology and more..
Develop your ability to independently undertake repair of hardware and software faults in personal computers.
" I have never found the staff at any other learning institution as supportive as the staff at ACS. This gives one a lot of peace of mind and confidence to go on - at every squeak from my side, you guys have always been there, immediately to sort me out. The feedback on my lessons has always been really good and meaningful and an important source of my learning. Thanks!..."
- Student with ACS

Pre-requisite : Computer Servicing II (or equivalent)



There are 9 lessons in total, as outlined below:

1. Removable storage
Introduction; overview
Volatile memory
Non volatile memory
Magnetic disk media
Magnetic tape media
Magneto optical drives
Flash memory media
Pen drives
External hard drives

2. Electronics
Silicon and computers
Linear electronics
Simple semiconductor devices
pn junction diode
Other diodes' zener, vericap, light emitting, etc
Bipolar transistors
Field effect transistors
Digital electronics
AND gate
OR gateNOT gate
NOR gate
NAND gate
XOR gate
XNOR gate

3. Audio systems
Different audio files
MIDI sound files
Types of sound cards
How to install a sound card
How to configure software for a sound card
How does a sound card work
Common problems with sound cards and how to solve them

4. Video systems
Overview and Video system interfaces
Video card functions
PCI local Bus
Types of graphic cards
Types of monitors: CRT, LCD, LRD, Gas plasma
Multiple displays
Troubleshooting tips

5. Laptops and other portable devices
PDA's -brief overview
Common problems
Blackberries and common problems
Rechargeable battery technology: NiCad, NiMh, Lithium ion
Dead cells
Digital cameras
Digital advantages
Chips and flash
Portable printers
Common printer problems and causes
Portable DVD

6. Diagnosis and regular maintenance
Software types
System software
Utility software
Application software
Regular computer servicing: maintenance procedure
Disk cleanup
Disk defragmenter
Upgrading the BIOS
Troubleshooting BIOS Beep codes
Troubleshooting hardware

7. Networking – an introduction
Types of LAN
LAN Topology
Hardware for a basic network
Network cards
Network cable
Networking devices
Types of networks
Wireless networks
Software lisencing
Network security and information security
Proxy server
Intrusion detection systems

8. The Internet
Security on the internet
Types of threats: viruses, trojan horses, adware and malware, Denial of service attacks,Spamming, Phising, Hoaxes, etc.
Page not found
Web traffic
Stuck in page
Broadband connections need firewalls

9. Printers
Test parallel port driver and hardware
Test printer driver
Check the program
Check printing stack
Solving common printer problems
Printer cables
Power lead
Paper jams
Printer picking up multiple sheets
Paper won't feed
Toner smearing
Not printing from expected tray
Printer error messages



  • Describe as many of the different forms of removable storage used by computer systems, digital cameras, PDA’s, MP3 players and other computer peripherals.
  • Explain electronics as a basis for undertaking repairs to computers and peripherals.
  • Discuss the audio systems primarily on IBM compatible Pc’s but is also relevant to other systems such as the Apple Mac.
  • Discuss the video systems primarily on IBM compatible Pc’s but is also relevant to other systems such as the Apple Mac.
  • Suggest troubleshooting solutions for laptops, PDA’s, MP3 players, Digital cameras and other portable devices.
  • Discuss diagnosis and maintenance procedures to help identify and prevent common hardware and software problems.
  • Describe the connectivity of computer systems.
  • Discuss the Internet and common problems relating to its use.
  • Explain printers, their applications, and how to deal with printer related problems.


Some of what you may learn to do in this course:

  • Explain how to repair a range of hardware faults determined to be common.
  • Repair an inoperable printer cable for a computer
  • Delete unwanted files from an operating system
  • Explain how to repair a range of software faults determined to be common.
  • Delete unwanted files from an operating system
  • Recommend appropriate hardware for different applications
  • Explain how to replace a faulty power supply.
  • Explain how to replace a mother board.
  • Describe the installation of extra ram
  • Install an extra HDD to work in conjunction with the existing HDD

Duration:    100 hours





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