COURSE STRUCTURE
This subject has 8 lessons as follows:
1. Introduction
- Problems with Poor Communication
- Barriers to Effective Communication
- Giving Instructions
- Evaluating Instructions or Orders
2. Types of Communication
- What is Appropriate Communication
- Passive, aggressive and assertive Communication
- Listening
- Obstacles to Listening
- Empathic Listening
- Ways to Indicate You are Listening
- Informative Language
- Persuasive Language
- Imaginative Language
- Literal Language
- Figurative Language
- Formal Language
- Colloquial Language
- Communication Channels
3. Language Skills
- Reviewing your Writing
- Evaluating your Writing
- Concise Wording
- Condensing your Writing
- Common Problems contributing to Lack of Conciseness
- Clear Wording
- Making Meanings Clear
- Causes of Confusion, homophones, malapropisms, colloquial meanings, ambiguity
- Simplicity
4. Writing Skills
- Where Writing Skills are Used
- Writing for a Purpose
- Determining the Purpose
- Knowing Your Reader
- Guidelines for Effective Writing
- Language
- Planning What You Write
- Business Letters
- Writing a Business Letter
- Other Types of Business Documents
- Writing Themes
- Types of Themes: analogy, chronological theme
- Common Grammatical Errors to Avoid
- Punctuation
5. Developing Writing Skills
- Writing Fundamentals
- Improving a Piece of Writing
- Newspaper Writing
- Concise Wording
- Magazine Articles
6. Visual Communications
- Hand outs
- Visual Materials; illustration, charts
- Digital Technology
- Digital Applications; Graphics, CAD, Multimedia, Internet, etc.
7. Public Speaking
- Audio Aids
- Recorded Presentations
- Speaking in Public
- Principles of Public Speaking
- Selling
8. Committee Meetings
- Functions of a Meeting
- Conducting a Committee Meeting
- Role of Office Bearers
- Taking Minutes in a Meeting
COURSE AIMS
- Explain the communication process
- Explain the types of communication approaches used.
- Demonstrate language skills that are concise and precise.
- Explain the importance of writing as an effective form of communication.
- Demonstrate writing skills as an effective form of communication.
- Describe various forms of visual communication and how they are generally used to impart messages.
- Prepare for effective verbal communication.
- Conduct committee meetings.
At the end of each lesson, there is an assignment and a set task, which you submit to your tutor for marking. You can also contact your tutor with any queries via phone, email or post. Our tutors are always happy to help with any questions.
Frequently Asked Questions (FAQs)
WHY STUDY COMMUNICATION?

Poor communication is the cause of many problems in life. It can cause difficulties in the workplace, a person’s family life and breakdowns in friendships. A poorly written report, for example, can cause confusion and complications.
Being a better communicator leads to more effective communication at work and at home.
Learn about speech, writing, decision making and body language.
This course aims to improve your ability to communicate in all situations, whether private or professional.
Who Is This Course Suitable For?
This course is suitable for absolutely anyone who would like to improve the way that they communicate with others.
What Will You Learn in This Course?
- Improve your Communications in letter writing, public speaking and much more.
- Understand how to write well for business and personal purposes.
- Behaviour
- Visual Communications
- Language
- Public Speaking
- Conducting Meetings
- Writing Letters and Reports
- Communications Technology and lots more!
This course is suitable for professional/career development, CPD or personal interest.
What Next?
Learn to be an effective communicator in written and verbal communication with this intensive course.
This course is suitable for anyone who wants to improve their communication at work and personally.
You can enrol today by clicking the “Enrol Now” button above.
Or
Click here to contact a writing tutor.
Or Request a Prospectus Here.