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COMPUTER SERVICING I VIT203

Duration (approx) 100 hours
Qualification Statement of Attainment

Learn about Computer Hardware - maintenance and repair.

Why choose this course?

  • Computer technicians are in high demand. With an increasing number of computers used in both the home and workplace, there is a significant and ever growing demand for people to install, maintain and repair both hardware and software.
  • While many computer courses teach programming, surprisingly few provide the type of training needed to be a competent and effective computer technician.

With this course

  • Gain an introduction to servicing computers.
  • Develop a broad and general understanding of repair and maintenance procedures that can be used at work or home.
  • Gain knowledge to provide a good starting point for anyone seeking a career in computer servicing.

Suitable for

  • This course is for you if you are looking to work as an IT technician or an IT support specialist or want to develop your knowledge to maintain your own computers at home.

Courses can be started anytime from anywhere in the world!

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Learn about computer repair and maintenance - improve your job prospects.

  • Understand computer servicing – installation, maintenance and repair.
  • Work in a growth industry.
  • A foundation course - developing essential knowledge.
  • Study this course in your own home and at your own pace.
  • Course duration: 100 hours.

The hardware in a computer system is in some ways, like the engine of a car. The software is like the driver. Just like a car cannot be run without the engine and a driver a computer needs perfectly functioning hardware components to be working properly.

The first time you open a computer case, it can be quite daunting looking at all of the components, wires, etc.

As a computer technician, it is essential to immediately identify all (or most) of the components in different computer systems. Not all computers are the same as there are many different layouts and components used.

Computers are complex pieces of equipment - you need to have essential knowledge to attempt proper maintenance. More and more of us rely on computers in our lives - for both work and leisure. Our reliance on such equipment means there will always be work opportunities in computer servicing.

COURSE STRUCTURE AND CONTENT

There are 9 lessons in total, as outlined below:

Lesson 1. The Computer Workshop

  • Tools (A basic tool kit, More advanced requirements), Soldering, Workshop layout, workshop management, Customer relations, etc.

Lesson 2. Computer and Workshop Safety

  • Understanding electricity, Workshop safety procedures, Staff safety, Avoiding computer damage, Circuits, Measuring electricity -current, voltage, resistance, OHM's law, etc.

Lesson 3. Hardware Components

  • Identifying different hardware components (eg. CPU, ZIF socket, Motherboard, I/O card, Parallel and Serial ports, IDE drive, CMOS, etc).

Lesson 4. Different Systems And Basic Disassembly

  • Identifying and removing specific parts from a computer, distinguishing between different types of PC, disassembly procedure.

Lesson 5. Peripherals

  • How to assemble peripherals (e.g. mouse, printer, router etc.) for a computer system.

Lesson 6. System Assembly

  • Procedure for assembly/installation of main components.

Lesson 7. Installation Of Software

  • Installing different software programs in computers, in accordance with manuals.

Lesson 8. Computer Maintenance: An Introduction

  • Preventative and routine maintenance procedures.

Lesson 9. Troubleshooting: An Introduction

  • Determining an error, hard disk problems, viruses, motherboard battery, bugs, other common errors and their remedies, when to call a specialist.

 

COURSE AIMS

  • To establish a computer repair workshop.
  • Develop safety guidelines for the use of computer equipment, both for the technician in the workshop and for the operator/client.
  • Identify different hardware components of a computer system.
  • Identify and remove specific parts from a computer; and to distinguish between different types of personal computers.
  • Assemble peripherals for a computer system.
  • Assemble a computer system. Install different software programs into computer systems, in accordance with manuals.
  • Recommend significant maintenance requirements for a Personal Computer.
  • Determine the cause of common problems which occur with computer systems.

 

BEING A TECHNICIAN REQUIRES MORE THAN JUST KNOWING HOW TO DO THE REPAIR

You can know how to repair a computer, and still be ineffective at computer servicing.

If you really want to be an effective computer service technician, you need knowledge, good habits and experience. You need to understand not only the equipment, but also the tools you might use, and good workplace practices. A holistic outlook is important, and often it's that "extra" and "broader" appreciation for the job, that separates a successful technician from an unsuccessful one. Good technicians communicate well with clients, they understand the problems that are brought to them and give appropriate advice in a way that the client can understand. They appreciate everything that is important from health and safety to time management, record keeping and emerging changes in technology.

Consider Health and Safety
  • Don't work in crammed or disorganised spaces. Never work on unstable surfaces. Be careful with sharp objects or dangerous chemicals (which may be found in some components).
  • Understand ergonomics if you want to ensure you don't develop muscle or nerve damage. Attend to your long term eye health.
  • Take the proper precautions to avoid any electrical shocks before opening your PC’s case. Besides turning off the computer, you need to ensure that the power cord is unplugged from the back of the computer’s case. Electrical shocks will not hurt you but the static can destroy the hardware components in the computer.
Electrical Safety

Voltages used for domestic power supplies vary between 110 and 240V, sufficient to give a serious electric shock. Display equipment such as computer monitors generate and store voltages of up to 15,000 volts (15KV) for black and white monitors, and 30,000 volts (30KV) for colour monitors. These voltages can be present even when the equipment has been switched off for some time.

It is vital that basic electrical safety guidelines are followed at all times when working on electrical equipment. In conjunction with any additional formal instructions the following should always be noted:

  • Do not touch any electrical equipment or power points if your hands are wet, or if the equipment itself is wet.
  • If any electrical equipment catches fire, ensure it is unplugged as soon as possible, and never use water to put out the flames.
  • Do not pull out the plug of any electrical equipment before turning it off. 
  • When you disconnect electrical equipment, do not hold the cord. Instead, you should only hold the plug.
  • Do not work with electrical equipment unless you know what you are doing and are sure of the consequences.
  • Remove all jewellery while working on electrical equipment.
  • Beware of building up static electricity or electro-magnetic energy – insulate, be cautious etc.
  • Use extreme care when applying any of the above tools. In general most adjustments will not have to be forced. 
  • Use the right tool for the right job – don't bend or damage parts.
  • Use chip extraction or insertion tools to handle chips and be cautious not to bend any pins on a chip.
  • Always replace blown fuses with one of the correct rating and always check that the existing fuse was rated correctly.
  • Never work alone – there should be always someone nearby to assist in an emergency.

 

HOW THE COURSE WORKS

  • You can start the course at any time.

Computer Servicing I is studied by distance learning, so you can study in the comfort of your own home. But this doesn't mean you are all alone in your studies.  Our highly qualified and friendly tutors are there to help you every step of the way.  If you have any questions at all, they are always happy to help.

Each lesson includes set tasks, and is completed with an assignment which the student submits to their course tutor.  The tutor will mark the assignment and return this to the student with comments and suggestions for further reading.

 

WHY STUDY THIS COURSE

  • Take this course to gain a very solid foundation in the fundamentals of servicing computers.

Learning is all about developing good habits and committing the most important knowledge to long term memory, and when you are doing a job like computer servicing, these things are especially important.

Mistakes cannot always be reversed. When you are electrocuted or components are burnt by a surge of electricity, you cannot "un-electrocute" something! 

If you commit to doing this course properly, and make good use of your tutor who guides you through these studies, you will learn the things that are most important and develop the habits that are critical to growing your knowledge, skills and capacity as a very good computer technician over the years that follow.

 

YOUR LEARNING PACKAGE - WHY STUDY WITH ACS

At ACS we provide you with more than just a set of course notes.

Your 'learning package' includes:

  • Course notes.
  • Self-assessment quizzes.
  • Assignment feedback.
  • You can interact one on one with a professional tutor with decades of experience - just email, phone or log on to chat to connect with them.

 

WHAT NEXT?

Register to Study - Go to “It’s Easy to Enrol” box at the top of the page and you can enrol now.

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Get Advice –  Email us at info@acsedu.co.uk  OR
Use our FREE COUNSELLING SERVICE to contact a tutor

 

 
 

Meet some of our academics

Dr. Sherif SakrResearch Scientist and University Lecturer in Computer Science and Engineering. Sherif has a PhD in Computer Science, MSc, BSc.
Josiane JoubranCSC consultant with IBM, Software QA Engineer, Course Writer and Tutor. Josiane is an I.T professional with extensive experience with computer hardware and engineering in Lebanon and Australia. Josiane has a B.Eng., Grad.Dip.I.T., Master Info.Tech., MCP, MCSE.