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Duration (approx) 600 hours
Qualification Certificate

A Counselling Course specifically designed for care professionals

  • Study six 100 hour modules.
  • There are four core modules - introduction to psychology, psychology and counselling, counselling skills I, life coaching.
  • You then choose two modules from a list of electives to suit YOUR requirements.
  • A unique course focusing on counselling and psychology within the care professions.



Courses can be started anytime from anywhere in the world!

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A unique course aimed at providing counselling skills to care profesisonals

  • Suitable for anyone working in the care field, or who would like to gain employment in this area.


Course Duration: 600 hours.

Start Date:
Start at any time - study at a pace that suits you, and with full tutor support for the duration of your studies.

The course comprises four Core Modules plus two Elective Modules.

The Core Modules are: Introduction to Psychology, Psychology and Counselling,  Counselling Skills I, Life Coaching.

Students then select two Elective Modules from: Counselling Skills II, Crisis Counselling, Counselling Techniques, Grief Counselling, Crisis Counselling, Aged Care & Counselling, Professional Practice in Counselling, Biopsychology I, Stress Management, Careers Counselling.

The Core Modules are summarised, below.  For further information, please follow the link in the Module title.

Module 1. Introduction to Psychology
This module will help you to analyse aspects of a person's psychological state and apply derived knowledge to motivate that person. There are seven lessons to complete:
1. The Nature and Scope of Psychology.
2. Neurological basis of behaviour.
3. Environmental effects on behaviour.
4. Consciousness and perception.
5. Personality.
6. Psychological development.
7. Needs, drives and motivation.

Module 2. Psychology and Counselling
A module that develops your ability to analyse psychological conditions and to apply that knowledge in counselling or advisory situations. There are seven lessons in this module:
1. Stress.
2. Abnormal Behaviour.
3. Individual Behaviour.
4. Group Behaviour.
5. Methods of Dealing with Abnormalities.
6. Conflict Resolution.
7. Interpersonal Communication Skills.

Module 3. Counselling Skills I
This module comprises 8 lessons:

1. Learning Specific Skills - Learning methods; the counselling role.
2. Listening and Bonding - Meeting and greeting; helping the client relax; listening with intent.
3. Reflection: Paraphrasing - Reflection of feeling; client responses to reflection of feelings; reflection of content and feeling.
4. Questioning - Open and closed questions; other types of questions; goals of questioning.
5. Interview Techniques - Summarising; confrontation; reframing.
6. Changing Beliefs and Normalising - Changing self-destructive beliefs; irrational beliefs; normalising.
7. Finding Solutions - Making choices; facilitating actions; gestalt awareness; psychological blocks.
8. Ending the Counselling - Terminating the session; closure; further meetings; dependency, confronting dependency.

Module 4. Life Coaching
This module is aimed at students with experience or training in health, counselling, social work, natural therapies etc. It will develop your skills in setting and achieving goals, for yourself or for those who seek your assistance. There are ten lessons:
1. Introduction: Nature and scope of life coaching.
2. Individual perceptions.
3. A well-balanced life.
4. Coaching skills.
5. Coaching models.
6. Coaching and physical well-being.
7. Coaching and psychological well-being.
8. Coaching success.
9. Goal-setting.
10. Review and adjustment.

Students are to select two modules from the following.  Click on the Module title for further details on each.

Counselling Skills II
Crisis Counselling
Counselling Techniques
Grief Counselling
Aged Care & Counselling
Professional Practice in Counselling
Biopsychology I
Stress Management
Careers Counselling

Developing a Career in Counselling
If you consider the counselling profession in more detail, it is possible to see how counselling skills can also be useful in many careers.

Counselors use a range of what are called “micro skills” when they interact with clients and help them to work through and find resolutions to their problems. These counselling skills are the specific skills a counselor is trained to use and they include such things as active listening, paraphrasing, summarising, feedback, and confrontational skills.

Counselors are able to gauge when to use particular skills, how long to use them for, and whether they are working or not.

Some of these skills can be used in other situations to good effect. For instance, ‘active listening’ can be used to demonstrate to someone that they are being heard. With active listening, the listener pays full attention to what the person is saying with the intention of being able to provide feedback and summarise what they have said. As such, it is possible to ensure we are clear about what they have said.
This is a valuable skill to have in any people profession. For example, consider someone working in customer service. If a customer visits their store and asks for a certain product, the sales person will quickly endear themselves to the customer if they carefully listen to what the customer requires and they can provide feedback which shows they have understood them.

The interpretation of body language and non-verbal cues also provides useful information to counsellors and psychologists about how someone might be thinking or feeling. Outside of a therapeutic relationship this information might help inform decisions for police officers, customs officers, lawyers, or even managers about when or how to instigate particular company policies.

It is probably becoming clear to you just how useful knowledge of psychology and counselling skills can be in many different professions.

Other Roles in Psychology and Counselling
Counselors can work in a range of fields including working with private clients, working in larger organisations, or in most developed countries the health service employs counselors.

Counselors may also work in specialised fields such as school counselling, trauma counselling, career counselling, or crisis counselling. Psychologists may also work in a variety of settings. They may work with children, adults, people with disabilities, people with mental health issues, or people with learning disabilities and they have a range of skills which they use to assess individuals and devise treatment interventions.
However, many people who obtain qualifications and experience in psychology and/or counselling may end up working in other areas. This is often because they have chosen to study courses in these fields out of interest but didn’t choose to follow it further as a career. A background in psychology is useful for work in other areas, such as marketing psychology, industrial psychology, child psychology, ergonomics, or sales and marketing.

You can start the course at any time.

It is studied by distance learning, so you can study in the comfort of your own home. But this doesn't mean you are all alone in your studies.  Our highly qualified and friendly tutors are there to help you every step of the way.  If you have any questions at all, they are always happy to help.

How the Certificate is Assessed
The Certificate In Counselling (Care Professionals) requires around 600 hours of study. This is made up of six 100 hour modules.

To pass the course –

1.    Pass all assignments on the six 100 hour modules. There will be an assignment at the end of each lesson to submit to your tutor for marking and feedback.
2.    Pass six examinations – one on each module. These are usually taken at the end of the module and can be arranged at a time and location to suit you.

This qualification is accredited by IARC (International Accreditation and Recognition Council).

If you are not ready to study the full Certificate, then each of the Modules referred to here can be studied as a standalone courses.


  • You can start the course at any time and study at your own pace.
  • Fit your studies around your own busy lifestyle - we provide full tutor support for all the time you are studying.
  • Study where you want to - online studies offer the flexibility for you to determine where and when you study.


Study Psychology and Counselling Skills in this useful course for care professionals.

  • Specifically designed to suit the needs of care professionals.

  • Learn more about counselling skills, psychology and more - choose elective modules to focus specifically on your particular requirements.





Go to “It’s Easy to Enrol” box at the top of the page and enrol now.


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Meet some of our academics

Tracey Jones (psychology)B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), DipSW (social work), PGCE (Education), PGD (Learning Disability Studies) Tracey began studying psychology in 1990. She has a wide range of experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects. She has been a book reviewer for the British Journal of Social Work and has also written many textbooks, blogs, articles and ebooks on psychology, writing, sociology, child development and more. She has had also several short stories published.
Miriam ter BorgPsychologist, Youth Worker, Teacher, Author and Natural Therapist. Miriam was previously an Outdoor Pursuits Instructor, Youth Worker, Surfing College Program Coordinator, Massage Therapist, Business Owner/Manager. Miriam's qualifications include B.Sc.(Psych), DipRem.Massage, Cert Ourdoor Rec.
Lyn Quirk M.Ed.,Dip.Med.,Dip.SportsOver 35 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head for TAFE, she brings a wealth of skills and experience to her role as a tutor for ACS.M.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy
Gavin Cole B.Sc.,M.Psych.Psychologist, Educator, Author, Psychotherapist. B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA Gavin has over 25 years of experience in psychology, in both Australia and England. He has co-authored several psychology text books and many courses including diploma and degree level courses in psychology and counselling. Gavin joined ACS in 2001.

Check out our eBooks

Working With PeopleAre you a "people person" looking for a job; or a better understanding of careers that might suit you? If so, this book was written for YOU!
Family & Relationships CounsellingThe Family and Relationships Counselling ebook is an informative and helpful read for anyone who wants to improve their relationships or even help other people improve or nurture their own relationships.
Psychological ProfilingPsychological profiling is used to assess anyone from potential new staff and school children to serial killers. It helps you to determine someone’s personality, neuroses, mental health and career suitability. This book provides an excellent overview of psychological profiling techniques and pitfalls.
Counselling HandbookA book for both students, as well as volunteers who may be involved in helping people with problems. This is a starting point for understanding counselling, and a reference for developing counselling skills. The book contains seven chapters: 1. Where can counselling be used 2. How to see behind the mask 3. Emotions and attitudes 4. How to communicate better when all you have is words 5. Theory versus practice 6. Diffusing difficult situations 7. Golden rules or tips