Work in the Tourism Industry
Graduates may start their own business, or find work in any one of many different jobs, for example:
- Tour operator
- Tour manager
- Tour leader
- Tour Booking Agent
- Tour Attraction, Theme Park, Facility etc staff
- Tourism Services Staff (accommodation, transport, food service, equipment hire, etc)
These modules provide foundation knowledge for the Certificate in Tourism.
In addition to the core modules, students study any 2 of the following 8 modules.
Content of Core Modules
Food & Beverage Management
This subject has 9 lessons as follows:
- Human Nutrition - This covers all the major food groups and their importance in a nutritional diet. Also including factors in nutrition from compatibility and range of ingredients through to healthy cooking and eating methods.
- Cooking - Includes various cooking methods for a variety of different foods, covering both palatability and digestibility through to the nutritional value in processing foods.
- Kitchen & Food Management - Learn to maximise efficiency and service through proper management of kitchen facilities, including the handling of food storage and preparation, hygiene and ethics.
- Planning A Menu - Covering menu planning for the needs of special groups in different situations, including children; adolescents; elderly people; expectant and nursing mothers; immigrants; vegetarians and other health related diets.
- Alcoholic Beverages - Learn how to provide adequate variety and product knowledge in order to manage the provisions of alcoholic beverages appropriately for different situations.
- Tea, Coffee and Non-Alcoholic Beverages - This lesson provides an understanding of non-alcoholic beverages available in the catering industry and how they should be made and served.
- Scope & Nature Of Catering Services - Learn to understand the differences in appropriate management and catering for a variety of situations from pubs to a-la-carte.
- Personnel Management -(waiting skills, staffing a restaurant, kitchen etc) This lesson covers the management of people in the food and restaurant industry, including training programs, job specifications, recruitment etc.
- Management Of Catering Services - By consolidating the skills developed throughout this course you are given a comprehensive understanding of marketing through to food purchasing in order to effectively manage in the food and beverage industry.
There are ten lessons in this module as follows:
- Travel Industry Overview/Introduction : holiday travel, Business travel, Resources, Components of travel (Accommodation, Transport, Food, Luggage/what to take, Health, Money, etc)
- Destinations : Local, State, Interstate, International; health before departure.
- Money, Insurance & Legalities : Credit cards, travelers cheques, exchange rates, International driving, quarantine laws, Islamic law, political concerns, tariffs, duty free, departure taxes etc.
- Transport - Airline reservations : International Air Transport Assn, Aircraft types, Flight information, transfers, time zones, passports, visas, baggage, travelling with animals, making a reservation, etc.
- Transport - Car Rental : Types of hire cars, reading manuals, different road rules, making reservations, cost structures, etc
- Transport -Other, boat (ferries, cruising), bus, rail etc
- Accommodation : Camping, Caravans, Tents, B & B's & Guesthouses, Hotels, Youth Hostels, Resorts, etc
- Package Tours
- Travel Agency Systems : Ethics, Tourist organisations, Client records and accounts procedures, etc.
- Special Project -planning a trip
There are 10 lessons as follows:
- Introduction – Nature and Function of Accounting for Service Firms
- The Balance Sheet
- Analysing and Designing Accounting Systems
- Cash Receipts and Cash Payments Journal
- The General Journal
- Profit and Loss Statements
- Depreciation of Non-current Assets
- Profit Determination and Balance Day Adjustments
- Cash Control: Bank Reconciliation and Petty Cash
- Cash Control: Budgeting
There are nine lessons in this module as follows:
- Scope and Nature of Event Management
- Developing the Concept
- Physical an Human Resources
- Project Logistics
- Marketing an Event
- Financial Management
- Risk Management
- Staging the Event
- After the Event
Scope of the Tourism Industry
The tourism industry embraces a large variety of enterprises; some of which are entirely focused on supplying services to tourists; and others that supply goods and services partially to tourists, and partially to non tourists. These can include:
- Accommodation Services -for example hotels, camp grounds, guest houses, holiday cabins, rental houses, caravan hire, boat hire
- Transportation - including airlines, rail, buses, cruise ships, canal boats, car hire
- Food -restaurants, bars, take away, supermarkets, convenience stores; catering often to both the local population as well as tourists.
- Attractions/Sightseeing -tours, destinations (eg. theme parks, zoos, etc), entertainment (eg. cable TV, concerts, theatres. etc); cater in varying degrees to both locals and tourists
- Events Management - there can sometimes be a fine line between events and sightseeing. People do travel for events; but events also happen for people who do not travel. Consider family coming together for a wedding, or professional people coming together for an international conference.
- Insurance -eg. travel insurance
- Finance -eg. credit card facilities, international money exchange, travelers cheques
- Marketing -eg. tourism promotions, magazines, radio, TV, web sites, etc
Why Choose to study with ACS?
- Service –We put the student first; tutors and administration
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- We provide better Learning – we’ve been delivering distance
education for over 3 decades, and we understand how people learn by home study.
Our methods are unique, developed through trial and error always with our focus
squarely on helping you learn.
- Up to Date –We are continually revising and updating
courses. We listen to our students feedback and we always improve the course if
a change is identified that will help significantly improve your learning.
- More Choice –Graduates need a set of skills that will set
them apart and give them an advantage over competition in the world after
study. We have a wide variety of study choices, and give you lots of options to
choose different paths throughout a course. Doing this has meant an ACS
graduate is always different to other ACS graduates; and that difference has
made our graduates very successful.
- No Short Cuts –You can’t take short cuts in learning; and
that is why our courses are often longer than what you find elsewhere. Sure,
anyone can study a short course, quickly sit an exam (while the information is
fresh) and pass; but if you want to really understand something and retain it,
that takes time.
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